Hours of Work: Full time hours of work (41 hours per week), working 4 days each week across a 2 week rota. Week 1: Monday, Tuesday, Thursday & Friday (06:00am to 17:00pm). Week 2: Monday, Tuesday, Friday & Saturday (06:00am to 17:00pm).
About The Role
You will be responsible for ensuring the warehouse supports all the Partnership channels by handling stock coming in and being sent out of the warehouse. Performing tasks of unloading and loading stock, accurately recording deliveries into the warehouse, moving stock around the warehouse and collecting stock for deliveries. All these tasks are to be performed in a safe manner with an awareness of individual responsibility for health and safety at all times. Please note that this role involves heavy lifting.
Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply.
Key Responsibilities
Daily responsibilities include:
1. Taking ownership for stock presentation received through the supply chain to ensure products reach our customers in perfect condition.
2. Consistently promote and deliver outstanding customer service.
3. Looking for opportunities to reduce wastage and therefore protect our profits.
4. Promoting and sharing continuous improvement opportunities within the Customer Delivery Hub.
5. Demonstrating a clean, tidy and safe working environment and adhering to legal compliance.
Please note: You will receive training to become a Warehouse Operative to a Multi-Skilled level, whilst learning and obtaining your Licence acquisition for C1 within John Lewis, over a 12 month period. Once C1 Licence is achieved you will move away from a Warehouse Operative role into a Customer Delivery Installer Role.
Essential skills/experience you'll need
1. Communication skills – including telephone skills, verbal and written.
2. Understanding of Google Suite/Programmes.
Desirable skills/experience you may have
1. Category B manual UK driving licence (no more than 6 points).
2. Previous Warehousing experience.
3. Previous Customer Service experience.
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
We believe in ensuring our Partners have access to a complete spectrum of benefits whilst in the business. After all, our Partners make our Partnership what it is.
Learn a new skill or become more proficient in your hobbies by claiming up to half the cost of certain tutored courses which you pay for yourself (up to a maximum of £250 per year).
Partner Discount
25% off at John Lewis and 20% at Waitrose. We know you’d like this one! (some exclusions apply)
Clubs & Societies
From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.
Enjoy a generous holiday provision. Plenty of time for some rest and relaxation. (The amount of holiday you’ll get depends on your role and working hours. It increases over time).
Pension & Life Assurance
Secure your future with our comprehensive pension scheme and life assurance.
Partnership Hotels
Recharge and reconnect at our exclusive Partner hotels in locations across the UK!
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