Gaydon
JLR is harnessing technology to make driving smarter, safer and cleaner. You can help create a world in which responsible, sustainable vehicles revolutionise the driving experience for generations. Our vision is to leverage the incredible potential of technology to build vehicles that not only offer a premium, all-encompassing digital experience, but that also make our customers lives better.
WHAT TO EXPECT
Salesforce is a key technology component supporting several digital transformation initiatives that will enable JLR’s digital backbone. To recognise the importance of Salesforce, JLR Digital has taken the opportunity to build a brand-new Centre of Excellence dedicated to ensuring all capabilities relating to Salesforce are managed through a single organisation.
You will have the opportunity to play a leadership role in helping JLR business to understand and assure any Salesforce technical solutions whilst leading other Technical Architects to ensure that the customer/user goals are central in both the project design and execution.
Key Accountabilities and Responsibilities
1. Actively engage and lead strategic engagements, both technical and business related to build winning, differentiated Commerce Cloud capabilities and value within JLR
2. Provide leadership to the wider Digital technical community and develop relationships with senior business leaders to influence design proposals
3. Work with other members of the JLR Salesforce Centre of Excellence and wider teams to determine plans and execute the best strategy
4. Expertly present Commerce Cloud technology, application development, infrastructure, security and integration capabilities and how they can be leveraged to optimise the outcome for user/customer
5. Develop a good understanding of the opportunities for further innovation using Commerce Cloud capabilities across JLR and contribute to JLR’s Salesforce platforms and toolset strategy, for adoption by all relevant parts of JLR
WHAT YOU’LL NEED
6. Knowledge of Commerce Cloud and how it can be configured, business capabilities and development
7. Hands-on Commerce Cloud technical support including troubleshooting and confidently able to explore and challenge stakeholders in a positive manner
8. Experience working with Salesforce administration, implementation and strategy