Summary
1. Manchester Airport based
2. Permanent Role
3. Flexible/Hybrid working for a better work/life balance
4. We are proud to be a diverse employer, and we welcome candidates from all backgrounds
Why MAG?
Manchester Airport Group:
At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. Youll also have access to some great benefits including:
5. Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
6. 24 days holiday plus bank holidays
7. Free parking
8. Subsidised public transport
9. Huge range of company discounts
10. Free Virtual GP service, available 24 hours a day, 7 days a week
11. Care Concierge service
12. Two volunteering days per year
The role
We have an exciting opportunity in our Asset Management Product Tower for a Maximo System Analyst to support more than 300 Maximo EAM system users.
The role oversees, and manages the administration, configuration and user support of multiple Maximo MAG Group environments. It is also responsible for Maximo system reporting providing Maximo data auditing and the creation of a reports suite for users and stakeholders of Maximo.
Role Responsibilities
13. Ensure that Maximo is functioning optimally and that daily system checks are performed according to established operating procedures.
14. Implement small scale configuration changes to Maximo EAM / Maximo Application suite
15. Provide support to project teams implementing larger scale system change
16. Provide support to data asset data team to ensure loading of data is done in the most efficient manner
17. Implement and update Maximo system documentation including standards, processes and training material.
18. Support and manage the day to day system maintenance activities such as data loads, corrections, troubleshooting issue reported by the help desk and end users.
19. Serving as the primary lead for achieving problem resolution.
20. Lead the analysis of Maximo system problems, diagnosing and finding the root cause and serving as the primary lead for achieving problem resolution.
21. Manage MAG Group user account information i.e. granting access to Maximo and its modules, access rights and licences.
22. Lead the analysis and improvements of the MAG Maximo system to achieve optimum performance.
23. Provide data quality and audit reporting in Maximo., to ensure up to date, accurate and clean data.
What will make you successful in the role?
24. At least 5 years experience working with IBM Maximo products/solutions.
25. At least 5 years of experience and understanding, working with key Maximo functionality including Workorders, PMs, Job Plans, Locations, Assets, Meters, SRs and Service Level Agreements.
26. Maximo query and report writing (Excel VBA, BIRT, SQL, Business Intelligence (Preferably Tableau).
27. Ability to estimate reliably, the time, effort, dependencies and resources required to complete a development task or change.
28. Ability to quickly learn and understand complex applications and other system technologies.
29. Can demonstrate experience in supporting Maximo production environment(s) providing support for incidents and root cause analysis.
30. Proven history of supporting technical teams.
31. Excellent troubleshooting skills problem analysis and solution finding / decision making.
32. Advanced understanding of general database dependencies.
33. Knowledge of change and release management processes.
34. Excellent communication (oral and written).
35. Works well under pressure.
36. Excellent Microsoft Office Skills (Word, Excel, Project, Powerpoint)
37. SharePoint development skills would be advantageous.