We are looking for a highly motivated professional Spa Therapist to join our Spa team at The Retreat, Elcot Park located in West Berkshire. After extensive refurbishment the hotel has been transformed to offer individually bespoke designed bedrooms, two new exciting restaurant concepts, a state of the art spa facility with membership and many more experiences to offer our guests. We can offer you: An amazing opportunity of joining and being part of a very exciting adventure. An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings. Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development. Discounted rates across our restaurants and hotels for you, family and friends to enjoy. Wagestream - access up to 40% of your pay before pay date, and save directly from your salary. 28 days’ holiday birthday off (including Bank Holidays). Team recognition programme to celebrate your achievements. Referral bonus scheme for recommending top talent - earn up to £1000. Flexible scheduling without split shifts. Complimentary team meals on shift. Long Service Awards - dinners for two with all the trimmings, complimentary room stays with breakfast and dinner, theatre tickets to the West End, and so much more. Industry supplier trips and visits, as well as access to masterclasses and workshops. Flexibility to move across our Group, as you develop with us. Access to apprenticeships and accredited qualifications up to Level 3. You will: Provide consistent professional treatments in accordance with protocol and accepted certification practices. Be flexible with your schedule, supporting the needs of the Spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products offered. Uphold the standards of sanitation as directed by law and the Spa’s policies and procedures. Perform preparation work, properly clean and restock room as required. Communicate to management any and all occurrences involving staff or guests in the Spa that require attention. Actively promote the Spa, treatments, services and retail, as well as programs, promotions and/or discounts available. Handle guests’ questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the Spa. Ensure all Hygiene, Health and Safety procedures and legislation is adhered to along with all other legal requirements of the business. Any other duties as assigned. At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality; warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you