We are on the lookout for an Underwriting Support to join our growing team in Wolverhampton. This is an exciting time to join our business, and the successful candidate can expect fantastic career progression, training & development within the role and the insurance industry in general. Relevant experience is desirable but not essential, and the ideal candidate will have a genuine interest in a career within the insurance sector.
The Role:
You will be required to provide underwriting support and administration as required, along with providing agreed levels of customer service to brokers and colleagues and developing a broad understanding of commercial underwriting skills.
Responsibilities:
* Preparing new business enquiries prior to submission to underwriters.
* Reviewing completed quotation requests and providing feedback to brokers and underwriters as necessary.
* Liaising with brokers in terms of coverage and pricing.
* Dealing with background checks and updating policy records.
* Assisting with claims enquiries.
* Answering phone calls and assisting with enquiries.
* Carrying out sanction search checks.
* Managing own workload of new and existing business cases as well as mid-term adjustments subject to agreed levels of authority.
* Assisting with general administration as required.
* Adherence to compliance and regulatory procedures.
Experience:
* Proficient in Word and Excel.
* Ability to understand and implement ‘best practice’ in customer service.
* High level of accuracy and attention to detail, coupled with excellent time management.
* Ability to work under pressure, adapt, and be flexible in approach.
* Excellent communication skills including verbal, written, listening, and negotiation, with the ability to communicate at all levels.
* Adept at problem-solving.
Further Information:
As well as a competitive salary, we offer the following benefits:
* Competitive holiday allowance with the annual option to buy additional days.
* Death in service benefit of x4 salary.
* Company pension scheme.
* Very generous maternity and paternity leave packages.
* A flexible benefits package which allows you to add additional benefits to your overall package.
* Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel, and many more.
* Referral schemes.
* Discounted rates on PIB products.
* We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, and much more.
* Wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.
* PIB has a comprehensive learning & development framework, including professional study options and apprenticeships available to all employees, supporting your career development.
* Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.
* PIB Group is committed to improving their environmental impact in a responsible way.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to learn more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
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