Job summary The future is exciting. Are you ready to join Primary Care Sheffield (PCS) as our new Business Intelligence Performance Analyst? Growing collaboration within healthcare in Sheffield provides PCS with a wide range of working-at-scale opportunities which can improve patient pathways and reduce cost. The purpose of the role is to develop our management information into useful performance management data, providing analytics to support the management and growth of the business. In order to match our ambition with our ability to adequately research, scope, plan and deliver future business growth we require an experienced business intelligence performance analyst who can take ownership of the business intelligence performance function and continue to develop it Main duties of the job Working closely with our senior leaders, you will provide a commercially focused approach to business performance across all of PCSs business areas, from service viability and design, through helping us win new business, to enabling us to monitor contractual and financial performance when we do. This is a responsible, varied and challenging role, suitable for someone who works well under pressure, is self-motivated and can multitask, whilst still working to a very high standard. The impact of the role is immediate in terms of ensuring effective commercial challenge, planning, delivery and reporting of services critical to patient care, commercial success and organisational health. The Business Intelligence Performance Analyst will support the company's data-driven decision-making by collecting, analysing, and reporting key performance indicators (KPIs). This role focuses on optimising business performance by utilising data and BI tools to provide actionable insights, monitor business outcomes, and deliver reports to management teams across PCS services. About us Primary Care Sheffield (PCS) is a GP-led organisation. Our shareholders are 75 GP practices in Sheffield covering around 600,000 patients. We have a social purpose; improving the quality of care comes before profit. We exist to create services which make the health and care system work better for everyone. To do that we are focussed on bringing more services closer to the places people live, improving the quality of those services, and breaking down the barriers between different types of services. Were ambitious for our company and our shareholders and so we continue to work hard, both with providers and commissioners, to find new ways of maximising positive patient outcomes and experiences. Date posted 03 March 2025 Pay scheme Other Salary £42,607.35 to £48,884.06 a year Contract Permanent Working pattern Full-time, Flexible working Reference number A3466-25-0019 Job locations Primary Care Sheffield Ltd 28 Kenwood Park Road Sheffield S7 1NF Job description Job responsibilities Key Duties and Responsibilities Data Analysis & Reporting: Collect, clean, and analyse data from multiple sources, ensuring accuracy and consistency. Develop and generate regular and ad-hoc reports, dashboards, and visualisations using BI tools e.g, Power BI, Tableau, etc Provide actionable insights from data analysis to enhance performance and drive strategic decisions. Work closely with the Business Intelligence Analyst SystmOne to develop a business intelligence led approach to performance management and growth. Performance Monitoring: Work closely with relevant stakeholders to design and implement the performance management framework for operational and corporate service delivery. Monitor and track KPIs and key metrics across various departments or services. Identify performance trends and anomalies, and work with relevant stakeholders to resolve issues. Business Performance Optimization: Collaborate with cross-functional teams -clinical, operations, corporate to understand business needs and ensure the effective utilisation of performance information for data analysis and reporting. Work closely with the SystmOne Analyst to create and to build automated reports using SystmOne and BI tools and improve the efficiency of the reporting process. Regularly review and recommend improvements to BI reports and tools used in conjunction with SystmOne to better serve healthcare goals. To provide strategic and operational advice and guidance on the use of performance management information to achieve organisational outcomes. To work collaboratively with services to understand business requirements, review process maps and Standard Operating Procedures, SOPs, ensuring that are they are current and optimised for effectiveness and provide business change management advice and support. To lead service improvement work in the area of performance management, including producing current state and future state process maps. To provide solutions, advice and guidance on how future states can be achieved. Provide project management support to specific workstreams as required. Create, assist and edit business cases, options appraisals and other required business intelligence documents as required. Work with and support senior management teams to align business strategies with performance management capabilities Develop and implement change control procedures and associated governance requirements. Develop and support the use of knowledge articles across the organisation. Assist in the development of performance improvement strategies based on data insights and analysis. Data Integration & Automation: Work on integrating data from various internal and external sources into BI systems for comprehensive analysis. Automate regular reporting tasks and processes to improve efficiency and reduce manual effort. Collaboration & Communication: Partner with healthcare professionals, clinical staff, and operational teams to define reporting requirements and deliver actionable insights based on data. Provide Information and guidance support to staff in understanding and utilising BI tools effectively. Operate in a flexible and demanding environment with the ability to adjust working pace and pressure to meet deadlines and expectations. Support and represent the organisation at a wide range of internal and external meetings and establish effective working relationships with staff from varying roles internal and external to the organisation. Present findings to non-technical stakeholders in a clear and concise manner, translating complex data into easy-to-understand insights. Compliance and System Optimisation: Continuously assess BI tools and systems for effectiveness and efficiency in reporting. Continuously assess BI tools and systems for effectiveness and efficiency in reporting. Recommend and assist with implementing new technologies or techniques that could improve data analysis or performance monitoring. Ensure compliance with healthcare regulations e.g., HIPAA, GDPR, in handling patient data and system access. General Any other duties as required which are commensurate with the post. To ensure that all duties are carried out in line with PCS policies and procedures. Job description Job responsibilities Key Duties and Responsibilities Data Analysis & Reporting: Collect, clean, and analyse data from multiple sources, ensuring accuracy and consistency. Develop and generate regular and ad-hoc reports, dashboards, and visualisations using BI tools e.g, Power BI, Tableau, etc Provide actionable insights from data analysis to enhance performance and drive strategic decisions. Work closely with the Business Intelligence Analyst SystmOne to develop a business intelligence led approach to performance management and growth. Performance Monitoring: Work closely with relevant stakeholders to design and implement the performance management framework for operational and corporate service delivery. Monitor and track KPIs and key metrics across various departments or services. Identify performance trends and anomalies, and work with relevant stakeholders to resolve issues. Business Performance Optimization: Collaborate with cross-functional teams -clinical, operations, corporate to understand business needs and ensure the effective utilisation of performance information for data analysis and reporting. Work closely with the SystmOne Analyst to create and to build automated reports using SystmOne and BI tools and improve the efficiency of the reporting process. Regularly review and recommend improvements to BI reports and tools used in conjunction with SystmOne to better serve healthcare goals. To provide strategic and operational advice and guidance on the use of performance management information to achieve organisational outcomes. To work collaboratively with services to understand business requirements, review process maps and Standard Operating Procedures, SOPs, ensuring that are they are current and optimised for effectiveness and provide business change management advice and support. To lead service improvement work in the area of performance management, including producing current state and future state process maps. To provide solutions, advice and guidance on how future states can be achieved. Provide project management support to specific workstreams as required. Create, assist and edit business cases, options appraisals and other required business intelligence documents as required. Work with and support senior management teams to align business strategies with performance management capabilities Develop and implement change control procedures and associated governance requirements. Develop and support the use of knowledge articles across the organisation. Assist in the development of performance improvement strategies based on data insights and analysis. Data Integration & Automation: Work on integrating data from various internal and external sources into BI systems for comprehensive analysis. Automate regular reporting tasks and processes to improve efficiency and reduce manual effort. Collaboration & Communication: Partner with healthcare professionals, clinical staff, and operational teams to define reporting requirements and deliver actionable insights based on data. Provide Information and guidance support to staff in understanding and utilising BI tools effectively. Operate in a flexible and demanding environment with the ability to adjust working pace and pressure to meet deadlines and expectations. Support and represent the organisation at a wide range of internal and external meetings and establish effective working relationships with staff from varying roles internal and external to the organisation. Present findings to non-technical stakeholders in a clear and concise manner, translating complex data into easy-to-understand insights. Compliance and System Optimisation: Continuously assess BI tools and systems for effectiveness and efficiency in reporting. Continuously assess BI tools and systems for effectiveness and efficiency in reporting. Recommend and assist with implementing new technologies or techniques that could improve data analysis or performance monitoring. Ensure compliance with healthcare regulations e.g., HIPAA, GDPR, in handling patient data and system access. General Any other duties as required which are commensurate with the post. To ensure that all duties are carried out in line with PCS policies and procedures. Person Specification Behaviour and Values Essential Commitment to deliver BI solutions which support PCS in providing high quality, excellent value, effective and efficient services. Calmness, flexibility and adaptability. A systematic, methodical and sensitive approach to problem solving, taking into account diverse viewpoints. Commitment to continuous professional development. Honesty and openness in communicating with colleagues. Transparency. Willingness to learn and a commitment to continued professional development. Circumstances Essential Ability to travel within and around Sheffield/South Yorkshire. Desirable Ability to work additional hours / work flexibly. Full driving licence and own vehicle. Experience Essential Substantial knowledge and experience of industry standard methodologies and tools, including data platforms, development methodologies and practices, reporting and project management. Experience in the planning, design, development, testing, implementation and maintenance of BI solutions specifically Power BI Experience in using appropriate methodologies and tools to design, build, document and maintain BI solutions, including project management. Experience of designing and implementing performance management frameworks, subsequently reporting against KPIs and recommending improvement activity if required. Ability to communicate the business implications and underlying requirements of analytical solutions, methodologies and technologies to internal stakeholders, and advise and assist them to reach decisions. Ability to communicate effectively with clinical and generalist stakeholders, from directors and senior managers to administrators to develop and deliver analytical insight. Knowledge of informatics in the NHS or private healthcare / social care delivery. Desirable Knowledge of informatics in the NHS or private healthcare / social care delivery. Qualifications Essential Educated to degree-level or equivalent with relevant professional certification. Desirable Membership of relevant professional body(ies). Person Specification Behaviour and Values Essential Commitment to deliver BI solutions which support PCS in providing high quality, excellent value, effective and efficient services. Calmness, flexibility and adaptability. A systematic, methodical and sensitive approach to problem solving, taking into account diverse viewpoints. Commitment to continuous professional development. Honesty and openness in communicating with colleagues. Transparency. Willingness to learn and a commitment to continued professional development. Circumstances Essential Ability to travel within and around Sheffield/South Yorkshire. Desirable Ability to work additional hours / work flexibly. Full driving licence and own vehicle. Experience Essential Substantial knowledge and experience of industry standard methodologies and tools, including data platforms, development methodologies and practices, reporting and project management. Experience in the planning, design, development, testing, implementation and maintenance of BI solutions specifically Power BI Experience in using appropriate methodologies and tools to design, build, document and maintain BI solutions, including project management. Experience of designing and implementing performance management frameworks, subsequently reporting against KPIs and recommending improvement activity if required. Ability to communicate the business implications and underlying requirements of analytical solutions, methodologies and technologies to internal stakeholders, and advise and assist them to reach decisions. Ability to communicate effectively with clinical and generalist stakeholders, from directors and senior managers to administrators to develop and deliver analytical insight. Knowledge of informatics in the NHS or private healthcare / social care delivery. Desirable Knowledge of informatics in the NHS or private healthcare / social care delivery. Qualifications Essential Educated to degree-level or equivalent with relevant professional certification. Desirable Membership of relevant professional body(ies). Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Primary Care Sheffield Address Primary Care Sheffield Ltd 28 Kenwood Park Road Sheffield S7 1NF Employer's website http://www.primarycaresheffield.org.uk/ (Opens in a new tab)