Job summary The purpose of this post is to work as part of a team which provides mental health services to service users with complex needs and to focus on their recovery goals and day to day support and needs. The role includes working across organisational and Team boundaries and is coordinated through the CPA process. The role is to provide support and give time to an allocated number of service users with complex needs and to promote their Recovery and maintain them in their community environment. There is also a specific focus on supporting service users to have the skills and confidence to move from higher level support to more independent living environments. The STR worker also assists the service users to work with the care co-ordinators to, plan, implement and evaluate their individual and person centred care plans. Main duties of the job To support implementation of care in a range of community settings, including residential and nursing homes, day services and general public environments. Participate in the assessment and care planning of service users' mental and physical health, including risk assessment and early signs of relapse and recovery planning Provide care in accordance with individual service users' care plans. Assist service users to access community resources that are culturally appropriate. Ensure the right information is available to enable service users to gain access to resources. Assist service users in maintaining their dignity, privacy and choice, treating them with respect at all times. Support Service users to participate in recreational therapeutic activities. Work as part of a team, exchanging appropriate information with service users, carers, and other team members on a regular basis. Attend and contribute to staff and team meetings as required. Report any safety or security concerns in order to maintain the safety of service users, staff and others. Work in a professional manner, respecting the boundaries of the relationship with service users, carers, and staff, and maintaining confidentiality of sensitive information. Take part in regular supervision and appraisal Attend and participate in training courses and events as directed. Undertake any other reasonable duties as directed. About us South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley and Greenwich. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'. Our Values We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special. As a Trust we are happy to talk flexible working. Date posted 20 February 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year Pro rata, per Annum Contract Permanent Working pattern Full-time Reference number 334-NUR-6899053-FR Job locations Queens resource centre 66A Queens Road Croydon CR0 2PR Job description Job responsibilities That all applications for this post will need to be made online That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs That should you not have heard from us within three weeks from the closing date your application has not successful That priority consideration for applications may be given to at-risk NHS employees That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process That we are a smoke-free Trust Job description Job responsibilities That all applications for this post will need to be made online That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs That should you not have heard from us within three weeks from the closing date your application has not successful That priority consideration for applications may be given to at-risk NHS employees That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process That we are a smoke-free Trust Person Specification Education Essential Knowledge of care and related procedures GCSE english and maths grade c or above Desirable Health Care Certificate or NVQ 3 or equivalent experience Experience Essential Experience of work in a mental health setting Desirable Experience of mental health services (e.g. as a service user/carer). Knowledge Essential An awareness and understanding of the needs of people with mental health problems. Desirable Experience of racial awareness/ diversity training Awareness of local services and resources Skills Essential Good written and verbal skills. Able to treat people with warmth, kindness, dignity and respect Ability to listen and communicate effectively at all levels supported by demonstrable numeracy, literacy and IT skills Ability to create innovative solutions to help empower service users Ability to set clear, appropriate and predictable boundaries Ability to act on own initiative and work with minimal supervision Desirable IT skills Person Specification Education Essential Knowledge of care and related procedures GCSE english and maths grade c or above Desirable Health Care Certificate or NVQ 3 or equivalent experience Experience Essential Experience of work in a mental health setting Desirable Experience of mental health services (e.g. as a service user/carer). Knowledge Essential An awareness and understanding of the needs of people with mental health problems. Desirable Experience of racial awareness/ diversity training Awareness of local services and resources Skills Essential Good written and verbal skills. Able to treat people with warmth, kindness, dignity and respect Ability to listen and communicate effectively at all levels supported by demonstrable numeracy, literacy and IT skills Ability to create innovative solutions to help empower service users Ability to set clear, appropriate and predictable boundaries Ability to act on own initiative and work with minimal supervision Desirable IT skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name South London and Maudsley NHS Foundation Trust Address Queens resource centre 66A Queens Road Croydon CR0 2PR Employer's website https://www.slam.nhs.uk/ (Opens in a new tab)