About us
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
Do you have strong business management experience at a senior level, and would you like to be part of an exciting and diverse charity that saves lives at sea?
The RNLI is looking for a full-time Regional Support Lead covering the Wales, West and Isle of Man Region. This is a busy and diverse region delivering Lifeboat, Lifeguard and fundraising activity.
Your role
As our Regional Support Lead, you will be reporting directly to the Head of Region, and you will be part of the regional leadership team, comprised of senior representatives from Lifesaving, Engagement, Engineering and Water Safety. The team is tasked with leading the RNLI’s lifesaving activities in the region, delivering to local priorities as one crew.
This very busy and highly diverse role is vital in bringing together Lifesaving, Engagement, Engineering and Water Safety teams whilst leading on Support services, bringing the region together to plan, monitor performance and resolve issues whilst delivering the full breadth of regional activity and services. There are three core elements:
1. Business Management is critical to compliance and our overall lifesaving success. The post holder is responsible for leadership, management of, and reporting on our business plan, finances, people, compliance, and regional performance. You will also plan and coordinate a range of technical and complex change programmes with regional and central teams, acting as a key link for standardisation and collaboration with the other 5 regions.
2. Provide the regional collaboration function acting as a steppingstone between the region and the central function. Deputising for and supporting the Head of Region in the full breadth of activity we undertake, bringing people together behind a single plan. Leading on issues resolution and taking a risk-based approach through matrix management of a large pool of specialist roles and teams.
3. Lead Support Services for the region ensuring we remain compliant, our people are safe, and local teams get the tools and support they need to have Lifesaving impact essential to saving lives. You will directly line manage the Regional Support Team and work every day as Regional Leadership's primary point of contact with critical support teams such as HR, Volunteering, SHE, L&OD, Media & Comms, Systems & IT, Supply Chain & Logistics, and Procurement.
About you
Essential for the successful candidate is an ability to work across departmental structures and at all levels, utilising matrix management skills, driving collaboration, and able to get others to understand our needs, issues, and vision. You will have the ability to look ahead at the region’s strategic direction while being able to get into the detail when required to ensure the job is done. You will have exceptional communication and engagement skills, and a solid grasp of business functions is essential and a large part of the role’s focus, in particular in compliance, risk management, and planning. Being a starter-finisher is a must as is delivering through others.
Ideally, the successful candidate will have experience in directly leading and/or supporting technical operations in complex environments. A background in HR, Finance, Project Management, or Business Planning would be of benefit but can be taught.
Candidates should live within the region.
If this exciting but demanding role interests you, please apply today.
The Royal National Lifeboat Institution is a charity that provides on-call, a 24-hour lifeboat search and rescue service, and a seasonal lifeguard service.
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