Job Title: IT Account Manager
Location: Manchester City Centre
Work Structure: Hybrid (flexible)
Salary: Up to £50,000 DOE
An exciting opportunity has arisen for a growing start-up company South of Manchester City Centre. Our client specialises in providing Data Centre Solutions to clients across the North West and are on the look out for an Account Manager to help grow their customer base and channels, meeting with stakeholders and building relationships.
Key Responsibilities:
Prospecting for new clients to secure signed revenue through entire sales cycle
Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development
Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs
Liaise with internal teams to ensure customer requirements are met
Meet with stakeholders and key decision makers, remotely and on site
Occasionally give tours to clients around the Data Centre's
Identify opportunities for improvement
Skills Required:
Have around 2 years of experience within Account Management, Business Development or a customer relationship building background
Experience working within MSP / ISP / Digital Realty background would be highly desired
Be well-versed in partner eco-systems to build on successful channels
Excellent communication, presentation and interpersonal skills
Strong problem-solving...