National Product Trainer - Oncology
Date: 24 Sep 2024
Location: Nationwide, United Kingdom, ub8 1dh
Passion for Innovation. Compassion for Patients.
With over 120 years of experience and more than 17,000 employees in over 20 countries, Daiichi Sankyo is dedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world.
In Europe, we focus on two areas: The goal of our Specialty Business is to protect people from cardiovascular disease, the leading cause of death in Europe, and help patients who suffer from it to enjoy every precious moment of life. In Oncology, we strive to become a global pharma innovator with competitive advantage, creating novel therapies for people with cancer.
Our European headquarters are in Munich, Germany, and we have affiliates in 13 European countries and Canada.
Location: Full-Time, Field based role, with the need to be in the office to deliver training as and when required.
Purpose: To help create a culture of continuous learning and growth to drive high performance within the Oncology Business Unit. To drive the implementation of the Daiichi Sankyo customer-centric Key Account Management approach, enhance product and disease area knowledge, and develop and maintain a competitive in-call skill set for the Sales Team, and the Scientific Engagement Model for the Medical Science Liaison (MSL) Team.
Together with the Sales Manager, Marketing, and the Head of MSLs, improve the individual and group performance of the customer-facing roles, to defined standards through the design, planning, managing, and delivery of industry-leading and highly effective training and development programmes and interventions.
To provide in-field coaching and development to key members of the Field team, including MSLs, in order to drive in-call excellence and to foster a culture of continuous self-improvement through the passionate championing and ownership of personal development and fulfilment of Team objectives.
Accountabilities and Measures:
1. Developing In Call Performance and Field force capabilities. Design, plan, manage, and deliver field-based learning/development interventions for Customer Facing roles, including MSLs, to ensure the highest possible level of effectiveness in role.
2. Ensure regular product, disease area, competitor knowledge training is in place for all relevant employees as well as training on knowledge of the NHS systems and structures.
3. Monitors and promotes sales team excellence through the analysis of qualitative and quantitative metrics.
4. Champion the importance of giving and receiving feedback and the use of Personal Development Plans in developing a high performance culture.
5. Continuously develop own professional skills & knowledge in order to make a valued contribution to the development of individual and team performance at Daiichi Sankyo.
Technical/Professional Knowledge:
* In field performance coaching experience
* Significant experience of designing, developing and delivering sales focused training programmes.
* A passion for continuous development of self and others
* Strong NHS knowledge
* Experience of successful pharmaceutical sales
* Advanced Presentation skills
* Experienced training facilitator
* Proven experience of project planning and implementation
* Excellent written and verbal communication skills
* Experience of training needs assessment
* Educated to degree level or equivalent
* ABPI (UK) Qualification as well as a thorough understanding of the ABPI Code of Practice
* Full driving licence and the ability to travel throughout the UK
* Advanced user of Microsoft Office software products
Desirable:
* Experience of successful pharmaceutical sales in Oncology
* Master’s Degree level education (or equivalent)
* CIPD Certificate in Learning & Development practice or equivalent
* An advanced level coaching qualification
* Experience in behavioural techniques e.g. NLP, behavioural profiling
* Prior experience of dealing with SFE programmes or initiatives
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