Your new companyHere at Hays we are thrilled to offer a position working with our client who is a well established firm operating across the globe. They are currently on the search for a driven eBiller to join their dynamic team. Based in Sheffield City centre with excellent links to public transport, they also boast an excellent hybrid offering and a great selection of other lifestyle benefits. If you are an experienced eBiller who is looking for a position that offers great flexibility in return for a good day's work, this is one for you!Your new roleAs a key member of our team, you will consistently deliver high-quality services on time, focusing on responsiveness, client satisfaction, effective communication, and client service orientation. Your responsibilities will include:
1. Relationship Management:Build and maintain strong relationships with partners, credit controllers, revenue controllers, and clients.
2. Client Reviews:Conduct comprehensive client reviews, working with Matter Admin to optimise the onboarding of new e-billed clients and relate them where appropriate.
3. eBilling Monitoring:Oversee entity eBilling setup in 3E and ARCS, gathering necessary information by liaising with matter partners or executives.
4. Coordination:Collaborate with fee earners and finance teams to resolve issues and address queries.
5. Reporting:Provide accurate information to partners, finance, and legal teams throu...