Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
As a Field Service Engineer for Atlas Copco Tools & Industrial Assembly Solutions, you will support our tooling and joining solutions technologies for our customers across many industry sectors. You will need to have sound mechanical and electrical competence and be capable of supporting and working on software and integration systems with installation, commissioning and planned maintenance activities.
You will be part of the Service Business Line and support our Industrial Technique business areas:
* Motor Vehicle Industry (MVI)
* General Industry (GI)
* Industrial Assembly Solutions (IAS)
Your Role:
* Perform pre-delivery testing and inspection of tools as appropriate before delivery/site installation.
* Installation and commissioning of new tooling and industrial assembly solutions at customer locations.
* Provide support and assistance for project delivery, working closely with Project Managers.
* System integration and configuration of customer PLC interfaces to Atlas Copco Tool.
* Test and validation.
* Problem resolution and root cause analysis.
* Customer training and operation guidance.
* Support customer staff in the pilot phases.
* Determine and undertake all necessary preventative maintenance on all power tool products, Industrial Assembly Solutions products, and software solutions.
* Manage the calibration, testing, and certification of all Atlas Copco power tool products.
* Identify and deliver sales opportunities (software/upgrades, optimization) for field service, working closely with our Service Sales Managers.
* You will ideally be located in the North Midlands/North West.
* You will be field-based covering UK-wide.
* Occasional overnight stays and overtime following customer and our requirements will be expected.
* You will report directly to the Service Team Manager.
To succeed, you will need:
Qualifications:
* HNC in Mechanical/Electrical Engineering or equivalent.
* Experience in a Manufacturing Environment.
Knowledge:
* Knowledge of Industrial Power Tools i.e. Pneumatic, Battery and DC, and supporting software.
* Knowledge of either a Manufacturing or Customer Service Environment.
* Network infrastructure knowledge.
* Experience with PLC's and line control systems.
* Experience in providing service to customers.
* Familiarity with Atlas Copco software platforms.
Personality:
* A confident person who is a good team player.
* Must have an eye for details, drive, and commitment to see the job through to a successful conclusion.
* Highly motivated, enthusiastic, and determined.
* Keen for new experiences, responsibility, and accountability.
* Able to work well with others and be a team player.
* Possess an active growth mindset.
Approach to the role:
* Ability to work as an individual and on own initiative.
* PC literate.
* Must be able to attend on-site work as required and develop within the team.
* Flexible attitude to work, which may require occasional overnight stays, weekend working, and unsociable hours.
* Able to identify alternatives to current thinking; ability to develop and implement innovative solutions to problems.
* Able to promote, develop, and maintain a culture conducive to quality throughout the organization and improve its performance.
You will require a full UK Driving license and have the appropriate right to work in the UK.
In return, we offer you:
* A diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed, and rewarded.
* A satisfying career – you remain in the 'driver's seat' to map out and shape your own career. You will have access to global job opportunities, as part of the Atlas Copco Group.
* The satisfaction of working for an international market leader who is committed to sustainable productivity solutions.
* An excellent benefits package including health insurance, paid leave, and retirement benefits.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued, and we share a deep sense of purpose and belonging.
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