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Team Leader - Swansea.com Stadium, Swansea
Client:
Location:
Job Category:
Other
EU Work Permit Required:
Yes
Job Reference:
365df43866a0
Job Views:
80
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
Come and join us at Swansea.com Stadium for our 24/25 football season!
Do you want a rewarding role in the events industry? We are looking for team leaders to lead experienced and enthusiastic teams at Swansea.com Stadium in one of our food outlets.
Working Hours
We are looking for staff to join us for all home fixtures at Swansea.com Stadium where shifts are typically 6-7 hours long. Once registered with Constellation, you will also have opportunities to work across all other venues in the local area such as Cardiff City FC and the Principality Stadium, and many others further afield if you wish!
Role Responsibilities
Daily tasks may include:
1. Supervision of a busy food outlet and the team
2. Good communication and delivering an effective staff briefing to your team ready for the day ahead
3. Overseeing the food production for your food outlet which may serve hot dogs, pies, chips, burgers, etc.
4. Providing/overseeing a brilliant service for our guests over match days and events
5. Being super organized and able to multi-task
6. Ensuring your area of work has its allergen information ready to go
7. Supervise the team throughout the day, delegating responsibilities accordingly
8. Assist with staff training and development to maintain the highest standard
9. Swiftly resolving customer service complaints
10. Administering refunds correctly
11. Completion of match day paperwork on our paperless software
Requirements
1. Previous supervisory experience required within the fast-food sector working with food service and production
2. Experience with Self Ordering Units (SOU) desired but not a necessity
3. The ability to remain calm during high-volume periods
4. Enthusiastic & energetic personality
5. Empathic and understanding of others
6. Excellent organization and communication skills
7. Ability and confidence to lead your team through a successful day
8. Up-to-date food hygiene & allergen certificates preferred but not essential
Why Should You Work With Us?
1. Great opportunity to work in a friendly and fast-paced environment
2. Competitive weekly pay
3. Be part of a great and supportive team
4. Gain some great transferable skills and work experience
5. Opportunity to work at multiple venues
6. Receive full training in Health & Safety, Hygiene, and Manual Handling
7. Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme
Apply online with cover letter and CV. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.
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