Job summary
The Diabetes & Endocrinology Team have an opportunity for an experienced medical secretary to join their team. The successful candidate will be responsible for working for 2-3 consultants and their resident doctors, as well as covering for colleagues at times of leave or sickness. You must be able to work well in conjunction with your colleagues to provide an efficient service to the Department / medics.
You will offer a comprehensive administration service and preferably have experience on the UHB IT operating systems. Proficiency in word and outlook and be efficient / experienced in the taking and transcribing minutes of meetings is an essential requirement.
This is a full time, 37.5 hour per week post.
Only candidates with relevant previous medical experience will be shortlisted.
Main duties, tasks & skills required
1. To transcribe from digital audio, letters, reports and minutes in a timely manner.
2. Request, report back to medics and chase tests as required.
3. To ensure organisation of meetings, preparation of agendas and taking of minutes.
4. Transcribe formal minutes of meetings, case conferences as required.
5. To organise meetings and assume responsibility for the daily management of the diaries.
6. To provide and receive complex information on a daily basis.
7. To exercise initiative and judgement based on acquired knowledge and experience.
8. To undertake validation of data and provide assurance.
9. To provide a point of contact for stakeholders and service users ensuring that any language or other communication barriers are overcome.
10. Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce letters, presentations, reports and other relevant correspondence.
11. To develop and maintain an efficient individual filing system to include correspondence, reports, documentation relevant to the department.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
* Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can.
* Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
*Please Note: For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
* Good General Education (e.g., GCSE English and Maths A-C) GCSE Level 9-4.
* Business Administration NVQ level 3 or equivalent experience in a clerical environment.
* AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.
* Working knowledge of medical terminology.
Experience
Essential
* Experience of working as a Medical Secretary.
* Experience of dealing with the Public/Customer service experience.
* Experience of working with a range of Microsoft Office packages (e.g., Word, Excel and Outlook).
* Experience of using IT systems.
* Experience of working in Healthcare.
* Good Organisational skills.
* Able to use own initiative and deal with the unpredictable.
* Able to work under pressure and to multi-task.
* Able to work to deadlines.
Desirable
* Experience of working in a busy environment.
Additional Criteria
Essential
* Work effectively and flexibly as part of a team to meet the needs of the services.
* Confident in dealing with people at all levels.
* Must be able to demonstrate an understanding of equality and diversity.
* Mature open and flexible approach to work.
* Demonstrates care and compassion.
* Good inter-personal and communication skills.
* Good organisational skills.
* Team Player.
* Conscientious.
* Demonstrates reliability, motivation and commitment.
* Ability to travel to multiple sites.
Desirable
* Ability to work under pressure and deal with stressful situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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