Red Snapper Recruitment are recruiting for a Domestic Abuse Referrals and Services Manager based in the Black Country.
The purpose of this challenging role is to support and manage victims of violence and abuse, through excellent interpersonal skills. This is a challenging role that requires attention to detail, on systems and processes associated with themanagement and support of victims. The ideal candidate needs to focus on and commit to exploring the experience of the victims.
This is a full time 37.5 hours (Mon - Fri), permanent role, offering a salary between £34,946 - £39,863
per annuum based on experience. Travel will be required.
Main Duties and Responsibilities
1. To be responsible for line management of the referral and advice team; including the following positions: Single Point of Contact (SPOC), Duty Support workers, Administrators and volunteers. Involve and encourage client feedback and consultation in all aspects of the service.
2. To be responsible for ensuring that all referrals into the Domestic abuse support services are received, details inputted and responded to within a timely manner. This may be via email, phone calls, online referrals, multiagency safeguarding hubs (MASH), multiagency risk assessment conference (MARAC), agencies and any other route into BCWA
3. To develop, maintain and represent positive, collaborative working relationships with external professi...