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Team Leader - Victoria's Secret, Arndale Manchester, Manchester
Client:
Next
Location:
Manchester, United Kingdom
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
34faf9d064dc
Job Views:
79
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Here’s what’s in store for you:
* Customer Experience - Through your passion for our products, you’ll deliver an exceptional customer experience to all our customers, from helping them find the perfect product to assisting them at the till.
* Brand Bra Experience - Provide our brand bra fitting experience, giving customers expert advice on their size and what styles suit their needs best.
* Visual Merchandising - With the training provided, you’ll own the merchandising and presentation of our products, helping customers find what they need.
* Lead by Example - You’ll energise the team and ensure they have everything they need for their shifts, maintaining our high brand standards and ensuring a personalised experience for customers.
* Store Targets - Support the management team to achieve key KPIs across the store, focusing on sales growth and profitability.
* Store Standards - Maintain store standards, including managing deliveries, stock replenishment, loss prevention, and adhering to health & safety procedures.
* Store Operations - Carry out opening and closing activities, including key holder duties in line with company processes.
* Executing the New - Support with new product launches, floor set moves, and audits, ensuring all team members are trained to complete required tasks.
* Passion for Retail - You have a passion for retail, creating a unique experience for every customer.
* Love the Customer - You have a keen interest in developing your customer service skills and product knowledge.
* Relationships that Count - You want to develop valued relationships with your team and our customers.
* Collaborate with Purpose - Engage with purpose, collaborating with and developing your designated team.
* Team Player - You are flexible and supportive, contributing to a positive working environment for all team members.
* Fast is Fun - You thrive in a busy environment and enjoy multitasking, problem-solving, and collaborating with others.
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and create lifelong relationships with our customers while inspiring a happy, healthy, and inclusive workplace.
If you do not meet every desired criterion but feel you have the skills and experience to thrive in this role and a genuine interest in working for Victoria’s Secret, we encourage you to apply.
If you are looking to become part of a fun and dynamic team, then apply today and join one of the most iconic brands in the world!
Being part of a great brand isn’t the only thing we offer; you’ll also get access to:
* Set and flexible working schedules to suit both the business and your lifestyle.
* 25% off a selection of Victoria's Secret, Next, Gap, and Lipsy products, plus 10% off most partner brands and up to 15% off Branded Beauty.
* Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
* Incentives and competitions with amazing prizes that run all year round.
* Access to free financial, health, and wellbeing services, including 24/7 digital GP.
* Learning and development opportunities and support with upskilling through on-the-job training.
* Core benefits such as pension contributions and life assurance.
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