Job summary As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home. You'll have a varied role, answering phone calls, greeting visitors, managing the reception area, and carrying out some administrative tasks. The role requires a professional, caring, and well-organized approach to ensure a positive and friendly environment for all. Main duties of the job The Receptionist role at Barchester Healthcare involves welcoming residents, visitors, and prospective residents, answering phone calls, managing the reception area, and completing administrative tasks such as typing, photocopying, and filing. The successful candidate will need to have a good telephone manner, strong communication skills, and a genuine interest in providing excellent care and support to the residents. About us Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care. The company is committed to creating a warm and welcoming environment for its residents, and the Receptionist role is crucial in achieving this goal. Date posted 04 February 2025 Pay scheme Other Salary £11.94 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1235417805 Job locations Barchester Healthcare Lichfield WS13 8JD Job description Job responsibilities ABOUT THE ROLE Days: Every Saturday 10:30am -5pm Sunday 10:30am -5pm & Monday 10am - 5pm As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE Days: Every Saturday 10:30am -5pm Sunday 10:30am -5pm & Monday 10am - 5pm As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No formal qualifications are required for this role, but a professional, caring, and well-organized approach is essential. Strong communication skills and a good telephone manner are also key requirements. Person Specification Qualifications Essential No formal qualifications are required for this role, but a professional, caring, and well-organized approach is essential. Strong communication skills and a good telephone manner are also key requirements. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Lichfield WS13 8JD Employer's website https://www.barchester.com/ (Opens in a new tab)