SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Job Role: Inside Sales Account Manager
Role Type: Permanent, Full Time
Location: Solihull, United Kingdom (Hybrid)
Who We Are
At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of great software and how it revolutionizes the world in which we live.
To us, being visionary is more important than doing things the way they’ve always been done.
What We’re Looking For
Our people are our most important resource. We are looking for an Inside Sales Account Manager to join our growing team based in the UK, Solihull. If you have a passion for cutting edge technology, combined with the drive to identify and maximize sales opportunities, then we want to hear from you!
What You’ll Do
1. Serve as the first point of contact with Clients and Prospects, presenting in a warm and professional manner as an ambassador of SOTI.
2. Take ownership and responsibility for all customers in the account database, focusing on growing the account's scope and value.
3. Meet business renewal targets, create price quotes, upsell SOTI products/services and resolve customer needs.
4. Collect customer information and provide product information directly to customers and SOTI partners.
5. Provide feedback from customers to appropriate personnel within SOTI.
6. Plan effective sales campaigns and target existing accounts to proactively grow accounts and extend revenue.
7. Deal with inbound and outbound calls/e-mail from and to customers, communicating special offers and other promotions.
8. Maintain regular contact with key influencers and build and strengthen customer relationships.
9. Manage pipeline and forecast accordingly.
10. Collaborate with colleagues cross-functionally (Outside Sales Executive, SEs, Channel Partners, Marketing, etc.), to support the sales strategy.
11. Maintain in-depth product, industry trends, and technical knowledge.
Experience You’ll Bring
1. 1+ year experience in a high volume B2B sales or renewals role ideally within technology; Inside Sales experience is desirable but not essential.
2. Experience in Salesforce is desirable but not essential.
3. Passion for technology and aptitude to learn new technologies.
4. Strong phone presence and experience in a high-volume customer interaction environment.
5. Proficient interpersonal, communication, and computer skills.
6. Basic knowledge of mobile technology – Desirable.
7. Ability to excel in a team-oriented, collaborative, and fast-paced environment.
8. A self-starter with a high degree of initiative, a can-do attitude, results, and a goal-driven mindset.
9. Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
10. Attention to detail in all work areas with strong problem identification and problem resolution skills.
11. Excellent communication skills in English.
12. Proficiency in additional languages would be a strong asset.
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.
At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities. What are you waiting for? Apply today: https://www.soti.net/careers
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
#J-18808-Ljbffr