Job summary Care Co-ordinators provide extra time and expertise to support patients in preparing for, or in following-up, clinical conversations they have with primary care professionals. They will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers, and ensuring that their changing needs are addressed. The post holder will support the running of the care home and housebound team, supporting the development of care plans, co-ordinating patient care services, and working with the care team to evaluate interventions. You will need to display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service. The role would be ideal for someone with experience in primary care. You would be joining the care home and housebound team made up of ANPs, Pharmacists and Nurses. The team has established a strong reputation after starting 18 months ago. The team are looking forward to developing their roles and seeing their team grow. The Care Coordinators have become an asset to the PCN and the practices/patients that they serve. Please note this is not an Agenda for Change Contract, however we are able to offer the NHS Pension Scheme to the successful candidate(s). Main duties of the job The role of the Care Co-ordinator is to proactively: Identify patients who are deemed as high users and support with non-medical interventions and referrals to external partners. To support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. To liaise with the additional roles staff in the PCN to meet unmet patient needs. Support patients to retain their independence. Engage with patients living in care homes. Support practices with housebound patients. Act as a link between external agencies and General Practice. About us Five Towns PCN is made up of four practices on the east of the district (Kings Medical Practice, Health Care First, Castleford Medical Practice and Patients Lane Surgery). Our vision is that all our patients should have the same chance at a happy, healthy life. We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision. Our Mission is to add years to the lives of our patients and to add life to those years. Conexus Healthcare Ltd is a GP confederation. Conexus supply training to primary care on a local and national level, hold the contract for GP Care providing clinical services across the district and host the staffing and finance for a number of PCNs across the district. Conexus reinvests its profits into Primary Care with the aim of building resilience and improving population outcomes. Date posted 12 March 2025 Pay scheme Other Salary £23,810 to £26,138 a year depending on experience and skills Contract Fixed term Duration 12 months Working pattern Full-time, Part-time, Flexible working Reference number A0430-25-0007 Job locations Kings Medical Centre King Edward Street Normanton West Yorkshire WF6 2AZ Job description Job responsibilities This is a fixed term role (maternity cover) For the full job description and requirements of this position please see the attached documents Job description Job responsibilities This is a fixed term role (maternity cover) For the full job description and requirements of this position please see the attached documents Person Specification Qualifications, Skills and Ability Essential Experience of working in healthcare. Experience in direct patient care. Level 2 or GCSE pass in English, functional skills accepted. Can work on own initiative and prioritise workload. Excellent time management. Ability to handle multiple tasks concurrently. Ability to organise oneself and others effectively. Good verbal and written communications skills. Excellent interpersonal skills and customer service. Treats others with empathy, respect and compassion. Able to travel independently across Wakefield District. Self-motivated and proactive Comfortable with independent working Comfortable with home working if required by law. Flexibility in response to the changing needs of primary care and the development of the Care coordinator role. A desire to build on existing skills and knowledge and take part in CPD sessions and training opportunities. Desirable Experience in using SystmOne. Care Certificate Experience of working in Primary Care. Experience in using other practice-based software. Trained in Care Navigation or similar. Experience in working with the voluntary sector. Person Specification Qualifications, Skills and Ability Essential Experience of working in healthcare. Experience in direct patient care. Level 2 or GCSE pass in English, functional skills accepted. Can work on own initiative and prioritise workload. Excellent time management. Ability to handle multiple tasks concurrently. Ability to organise oneself and others effectively. Good verbal and written communications skills. Excellent interpersonal skills and customer service. Treats others with empathy, respect and compassion. Able to travel independently across Wakefield District. Self-motivated and proactive Comfortable with independent working Comfortable with home working if required by law. Flexibility in response to the changing needs of primary care and the development of the Care coordinator role. A desire to build on existing skills and knowledge and take part in CPD sessions and training opportunities. Desirable Experience in using SystmOne. Care Certificate Experience of working in Primary Care. Experience in using other practice-based software. Trained in Care Navigation or similar. Experience in working with the voluntary sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Conexus Healthcare CIC Address Kings Medical Centre King Edward Street Normanton West Yorkshire WF6 2AZ Employer's website https://conexus-healthcare.org/ (Opens in a new tab)