Job Title: Revenues & Benefit Assistant
Service Area: Money Home Job
Location: Walsall Council (Remote working, with equipment collection on the first day)
Main Purpose of the Job Role:
As a Revenues & Benefit Assistant, you will assist in delivering one or more of the following functions:
* Valuation, billing, collection, and enforcement of council tax and business rates.
* Handling customer and stakeholder enquiries, providing advice, information, and assistance in person, by phone, letter, and/or other electronic methods.
* Controlling and maintaining financial and other systems in accordance with legislation, government performance standards, and Council policies, procedures, and objectives.
* Possessing the required knowledge and experience of council tax, business rates, and benefit legislation and procedures.
* Providing a progressive and responsive service to customers.
Contract Details:
* Remote working after the initial equipment collection from Walsall Council.
* Initial contract duration of 2 months, with the possibility of extension as we work through a backlog.
* We are looking for a council tax specialist with expertise in billing and recovery.
* The rate is around £25 per hour, but can be flexible for the right candidate.
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