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One Stop - Customer Service Assistant, Burley Hills
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Client:
Tesco
Location:
Burley Hills, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
d0fb6aeaf6fc
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the local community, our colleagues in store bring this to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.
You will need to have excellent customer service skills, be a team player, keep the store looking great, and ensure the right products are on the shelves with excellent services.
You will need
To succeed, you should:
* Greet each customer with warmth and friendliness
* Listen and talk with customers to understand their needs
* Help customers find everything they want
* Be knowledgeable about products and services
* Be punctual, smartly dressed, and ready to serve
* Think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If applicable, complete a criminal record check for post office duties
What’s in it for you
We value our colleagues and offer benefits such as:
* 10% Discount in One Stop
* 10% Discount at Tesco & Tesco Cafe (increased to 15% on certain weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including shared colleague deals
* 20% off insurance at Tesco Bank (terms apply)
* Discounted eye care through Vision Express
* Discounts at Tesco Pharmacy, including health checks and flu jabs
* Driving Lesson Discount through RED
* Exclusive deals with various retailers, days out, gyms, and more
* Save as you earn scheme
* WeCare support services including online GP, mental health support, and more
* Annual leave increases with service length
* Retirement Savings Plan
* Life Assurance
* Flexible working options
Note: Benefits may differ as One Stop is a subsidiary of Tesco.
We may withdraw the vacancy before the closing date if a suitable candidate is found, so we encourage early applications.
What you will get from this role
Supporting our customers and communities can be very rewarding.
Community Involvement
Our stores are embedded in their communities, supporting charities and initiatives like fundraising, food donations, and partnerships to reduce food waste. Employees often participate in activities like mountain climbing, marathons, and raffles.
Diversity & Inclusion at One Stop
We are committed to creating an inclusive workplace that respects all cultures, personalities, and preferences. Our colleague networks support diversity and inclusion initiatives, and we are proud to be a Disability Confident employer.
We promote a learning culture with opportunities for personal development, apprenticeships, and internal programs like ‘Options’.
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including cash machines, Post Office, parcel services, bill payments, lottery, and vending solutions.
Please Note
We only recruit individuals who are above the school leaver’s age. Please verify the school leaver’s age for your country.
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