Account Manager, Client Accounting (Maternity Cover)
Contract End Date: August 29th, 2025
The Company
Christie's, the world's largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement, Innovation & Respect.
Why This Role Matters
You will be responsible for the delivery of all aspects of the client transaction when buying and selling at auction. The role will effectively perform an account management function which focuses on the transaction journey initially from a consignment/selling perspective but then through the journey to when the lot is sold and ultimately settled. The responsibility of the role is to manage the journey to make the client transaction as seamless and effective as possible ensuring that at all times, legal, company and statutory requirements are met.
How You Will Make An Impact
Ledger Management
* Manage receipting and reconciliation of daily bank transfers received, resolving any issues such as third party payments, unidentified wires and duplicate payments.
* Liaising with Finance regarding bank reconciliation discrepancies.
* Coordinating with CSC and Post Sale to ensure accuracy of ledger postings and timely issue resolution, ensuring any unresolvable issues are escalated to management.
Financial Services and Christie's Art Finance Support
* Provide support to the Financial Services Loan Account Manager.
* Assist with all interest and cost recovery ledger entries for Christie's Art Finance and Advances.
* Assist in maintaining an Advance/Loan Schedule along with assisting in the calculation of all applicable interest for financial deals.
* Assist with drafting of CAF statements for various situations.
* Execute Advances and CAF Loans payments with associated documentation.
Sale Management
* Manage all client account transactions for a quota of sales assuming responsibility and ensuring the below tasks are carried out adhering to set deadlines.
* Conduct all pre-sales checks, in accordance with policies as revised and defined.
* Credit checking.
* Extended payment term requests, agree and produce required paperwork (in conjunction with Commercial Finance).
* Ensuring all Payment Instructions are received and entered into JDE (per process definition).
* Chasing buyer debts over a certain day (to be defined).
* Processing adjustments to seller transactions.
* Processing entries on to the AR & AP ledgers, including Sundry Invoicing, Intercompany Receipts, Contras, Post-Sale adjustments and refunds.
* Debt chasing of all seller debts (to be defined).
* Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders.
* Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions.
* Ensure legal and statutory requirements are met for all transactions.
* Manage re-invoicing for approved requests.
* Resolve Sales Tax adjustments and refunds as appropriate.
* Sundry credits and invoices to be raised or paid out as requested.
* Process cancelled sales, make stock requests.
* Handle After Sale requests.
* Develop and maintain strong links with key stakeholders.
* Timely escalation of issues as appropriate.
What You Will Bring To The Team
* Knowledge of basic accounting required.
* Customer service experience to an excellent level.
* Language skills preferred.
* Ability to work under pressure and on own initiative in a responsible and professional manner.
* Knowledge of Outlook, Word, Excel and JDE preferred.
* Keen attention to detail and accuracy.
* Excellent communication and interpersonal skills, including superior written and spoken communication.
Closing Date: February 26, 2025
Compensation Range: Hourly: $22.00 - $23.00
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