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Assistant Restaurant Manager, Clubhouse at Cameron Club
ABOUT US
Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.
Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.
THE ROLE:
As Assistant Manager you will support your Manager in managing all aspects of your outlet including recruitment, training and development of your team, guest satisfaction, profitability and meeting all statutory requirements.
Daily responsibilities will include:
* Allocation of duties for the day, week and month
* Mise-en-place and stock management
* Team Briefings
* Kitchen liaison
* Setting of service goals and incentives
* Hosting the Door and the Floor
* Checking on tables and VIPs
* Handling and resolving feedback or issues as they arise
* Providing hands-on support to the team where needed
* Debriefs
* Monitoring Liquor GP
* Overseeing payments and Res Diary tasks
* Ensuring completion of all pre-set tasks and checklists
* End of shift reports and banking
* Communicating with relevant Managers on any critical issues.
WHO WE ARE LOOKING FOR:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for:
* Ambition, drive, and determination to meet challenges head-on.
* Friendly individuals who genuinely care about our guests and the service they receive.
* People who go beyond what our guests expect to make their stay special and memorable.
* Team players who support their colleagues to perform at their best.
* Individuals who respect and protect the magical place we work in.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
* Current/recent management or strong supervisory experience within a high volume quality bar environment
* Experience of working in Operations in a 4/5* hotel environment preferred
* Excellent interpersonal skills and a passion for people and service
* WSET Level 2, Personal Licence Holder, Food Hygiene, First Aid and Trainer qualifications all desirable
* Strong IT skills are essential and Res Diary experience would be an advantage.
* A UK Driving Licence would be beneficial due to the patterns of work and layout of the resort.
WHATS IN IT FOR YOU?
Here's what to expect when you work as part of our team:
* Free meals when on duty, in our team cafes
* Pension scheme and Wagestream financial services
* Long service awards involving recognition with high street shopping vouchers and overnight stays
* Enhanced holidays with long service
* Free Leisure Club Membership, with friends and family discounts
* Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
* On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
* Lifeworks App - discounts on everyday purchases, with brands that you love
* Supplier and local business discounts
* Free parking
* Fully funded, work-based training and development opportunities.
Cameron House, Loch Lomond, Alexandria, Dunbartonshire, G83 8QZ
* Job Ref: CAM2457
* Branch: Cameron House
* Salary/Benefits: £29500 per annum plus excellent company benefits
* Contract type: Permanent
* Hours: Full Time
* Shift pattern: Various shifts including early starts and late finishes where business requires
* Hours per week: 40 hours, 5 days from 7 typically including weekends.
* Date posted: 07/03/2025
* Closing date: 09/04/2025
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