Customer Service Specialist - Aerospace & Defence Road Logistics | United Kingdom | req122221
Join our team on this exciting journey of providing exceptional customer service in KN Bristol.
YOUR ROLE
We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success.
YOUR RESPONSIBILITIES
* To efficiently process bookings from clients and overseas agents onto the system;
* Provide operational support for the Freight Account Managers when required;
* To liaise with all relevant parties throughout the shipment to organise the movement of goods;
* To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated;
* To process sales and purchase invoices of the branch;
* Working at all times to enable and develop a team culture;
* Completing any reasonable task requested of you by your supervisor/manager promptly;
* When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.
YOUR SKILLS AND EXPERIENCES
1. Excellent ...