Customer Relationship Coordinator - Dartford
Location: Dartford
Department: Global Accounts
Salary: Competitive
Vacancy Type: Permanent
Deadline: Friday 14th February 2025 - 17:30 hrs
Customer Relationship Coordinator - The Role:
This interesting role provides an excellent opportunity for an individual who is confident at building and maintaining relationships with customers in order to generate and increase the business. The position offers the individual the opportunity to work in one of the fastest growing departments within the Group and possible future career advances due to expansion.
Responsibilities will include:
* The handling of Road Import services
* Managing one of our Key clients
* Making sure the key client’s requirements are met
* Sending custom clearance instructions
* Tracking and booking in deliveries
This position is based at Crossways Business Park in Dartford which has good road, bus and rail links. In addition, you will need the right to work in the UK – we can’t sponsor work permits.
Customer Relationship Coordinator - You:
Experience dealing with road freight preferred but not essential as full training will be provided, suitable candidates should possess;
* Excellent communication skills with both internal colleagues & external customers
* Understanding client demands
* Customer focussed
* Good knowledge of Excel
* Excellent problem solving skills
* Hands-on approach
* Process driven with the ability to think outside the box
* Delivering the highest standards of customer service.
* Organisational skills to help the department work towards paperless.
* The want to learn new skills.
Customer Relationship Coordinator - Benefits:
* Up to 25 days holidays plus Bank Holidays
* Life Cover
* Profit related pay
* Defined contribution pension scheme
* Discounted store/shopping benefit scheme
* Private Healthcare
* Car Parking
* Employee Assistance Programme
* Training opportunities
* Some benefits are subject to a qualifying period.
To apply for this exciting Customer Relationship Coordinator opportunity, please submit your CV now. #J-18808-Ljbffr