Who You Are You must be flexible and adaptable to changing priorities, possessing strong verbal and written communication skills. Experienced in working to agreed standards and deadlines, you can work both independently and as part of a team. A background in maintaining databases and handling figures is advantageous. You exhibit a positive, customer-focused attitude and have an understanding of staff motivation and support. An enhanced DBS check for children and adults is essential for this office-based role. What the Job Involves This position as a Business Support Officer is within the Fostering Finance Team. Your responsibilities will include covering the reception and managing office tasks at Hafan Gobaith five days a week. This includes handling telephone calls, greeting visitors, managing mail, booking travel and accommodations, processing credit card expenses, and updating the Carefirst Client Record System. Additionally, you will assist with invoice processing, manage pool car and room bookings, and provide general finance and administrative support. Duties also extend to maintaining the Fostering and Adoption payment database, processing payment documents, coordinating with social workers, managing payments to carers, processing orders, and maintaining records. Your role will support budget holders and managers, handle insurance claims, and assist in fostering applications and checks. The job requires regular attendance at County Hall and involves providing backup support within the administration section.