*** MS Dynamics 365 CRM Architect - Hybrid Contract, England ***
RED Global is currently looking for an experienced MS Dynamics 365 CRM Architect.
📍 Location: Hybrid (occasional on-site travel required)
📆 Duration: 6 months + possible extension
🕐 Start: ASAP
Key Responsibilities:
* Lead the design and architecture of CRM solutions aligned to business goals and technical strategy
* Define and deliver the CRM roadmap in line with programme and strategic objectives
* Provide expert technical and functional guidance on Microsoft Dynamics 365 CRM
* Collaborate with systems integrators and internal stakeholders to ensure scalable and robust CRM design
* Drive integration between CRM, ERP, and GIS systems, ensuring smooth data flow and process alignment
* Create and maintain architectural artefacts, including diagrams, high-level designs, and technical decisions
* Address pain points through effective CRM strategies and continuous improvement
Skills & Experience Required:
* Strong technical and functional expertise in Microsoft Dynamics 365 CRM architecture
* Proven track record in delivering Dynamics 365 strategies and roadmaps
* Experience in end-to-end CRM implementation projects and system integrations (e.g., ERP, GIS)
* Deep understanding of Dynamics 365 CRM data models, processes, and integration capabilities
* Familiarity with SAP S/4HANA and GIS systems integration is highly beneficial
* Experience designing complex system landscapes and leading architectural design initiatives
* Proficiency in using Power Automate for API-based integration scenarios
* Strong communication skills with the ability to work across technical and non-technical teams
* Ability to lead design governance and contribute to programme-level decision-making
If you are interested, please contact Alice Sultan on asultan@redglobal.com or apply here for immediate consideration.