Job summary
Chester Central Primary Care Network (PCN) are looking for a pharmacy technician to bean integral part of the general practice team, working within theirprofessional boundaries in each practice within the Primary Care Network.
They will work under the supervision of the Practice PrescribingLead/Clinical Pharmacist to ensure the safe, accurate and timely supply ofprescribed medication to patients.
They will provide technical and administrative support to theGPs, Clinical Pharmacist and Medicines Team.
The pharmacy technician will support the PCN and practiceclinical team with queries around medication from patients.
The pharmacy technician will complete audits around patientsafety in the prescribing of medication and present the information for sharingwith the clinical team.
Main duties of the job
Towork as part of a multi-disciplinary team whilst in a supporting function tothe clinical pharmacists and other clinicians and within agreed prescribingstandard operating procedures
Tosupport the clinical pharmacist as the PCN point of contact for all medicinesrelated matters
Toprocess repeat medication requests, including the conversion of acute requeststo repeat medicines, changing quantities of medicines
Toissue prescriptions in line with agreed clinical protocols and within yourcompetency
Toencourage cost-effective prescribing throughout the PCN
Toundertake medicines reconciliation post discharge and on other transfers ofcare
To update and maintainaccurate and timely patient medication records on each practice clinicalsystem, including advice given and action taken
About us
Chester Central PCN consists of six GP practices based in theChester area and has a patient list size of 41,000.
We are a well-established team and we're committed to providingoutstanding care for our local population.
Job description
Job responsibilities
The following are the core responsibilities of the PCN pharmacytechnician. There may be, on occasion, a requirement to carry out other tasks.This will be dependent upon factors such as workload and staffing levels:
To work as part of a multi-disciplinary team whilst in asupporting function to the clinical pharmacists and other clinicians and withinagreed prescribing standard operating procedures
To support the clinical pharmacist as the PCN point ofcontact for all medicines related matters
To process repeat medication requests, including theconversion of acute requests to repeat medicines, changing quantities ofmedicines
To issue prescriptions in line with agreed clinical protocolsand within your competency
To encourage cost-effective prescribing throughout the PCN
To undertake medicines reconciliation post discharge and onother transfers of care
To update and maintain accurate and timely patient medicationrecords on each practice clinical system, including advice given and actiontaken
To liaise with secondary and primary care colleagues toensure correct medicines are continued following the transfer of care
To monitor practice adherence to the prescribing policy
To support virtual and remote models of consultation andsupport including e-consultations, telehealth and telemedicine
To liaise with practices and implement and embed a robustrepeat prescribing system for use across all practices
To support the clinical pharmacists in improving the qualityand effectiveness of prescribing through clinical audit and education toimprove performance against NICE standards, and clinical and prescribingguidance
To support the clinical pharmacist in producing a prescribingnewsletter or bulletin on a quarterly basis
To ensure appropriate supervision of safe storage, rotationand disposal of vaccines and drugs
To apply infection-control measures within the practiceaccording to local and national guidelines
To identify and be proactive in your training needs anddevelopment and as agreed with the Clinical Pharmacists.
To support in the delivery of enhanced services and other servicerequirements on behalf of the PCN
To participate in the management of patient complaints whenrequested to do so and participate in the identification of any necessarylearning brought about through incidents and near-miss events
To actively signpost patients to the correct healthcareprofessional
To undertake all mandatory training and induction programmes
To contribute to and embrace the spectrum of clinicalgovernance
To attend a formal appraisal with their manager at leastevery 12 months. Once a performance/training objective has been set, progresswill be reviewed on a regular basis so that new objectives can be agreed
To contribute to public health campaigns ( flu clinics)through advice or direct care
Person Specification
Experience
Essential
1. Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
2. Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
3. Good personal organisational skills
4. Effective time management
5. Demonstrate personal accountability, emotional resilience and work well under pressure
6. Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
7. Ability to use own initiative, discretion and sensitivity
8. Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
9. Ability to use own initiative, discretion and sensitivity
10. Flexible and cooperative
11. Ability to identify risk and assess/manage risk when working with individuals
12. Sensitive and empathetic in distressing situations
13. Able to finish work tasks
14. Problem solving and analytical skills
15. Ability to maintain confidentiality
16. Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
17. Flexibility to work outside of core office hours
18. Disclosure Barring Service (DBS) check
19. Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
20. Willingness to complete the CPPE course, PCN funded
Desirable
21. Experience of working in primary care, although training can be provided.