Care Coordinator - Community Birmingham
Muve Homecare focus in providing high-quality, complex care services to individuals in the comfort of their own homes. We pride ourselves on delivering personalised care tailored to the unique needs of our clients, fostering independence and enhancing quality of life.
As a Care Coordinator in the Complex Care division, you will play a vital role in ensuring the smooth operation of care services. Rota Management:
Ensure rotas align with clients' care plans and preferences.
Ensure compliance with regulatory standards and company policies during the hiring process.
Provide ongoing support and mentorship during the probation period.
Utilize care management systems to track staff schedules, client care plans, and compliance records.
Provide support to staff, fostering a positive and collaborative work environment.
Conduct regular check-ins with both clients and staff to ensure satisfaction and well-being.
Previous experience in care coordination, complex care management, or a similar role.
Proficiency in care management software and IT systems.
Knowledge of CQC standards and regulations (or equivalent).
NVQ Level 3 in Health and Social Care (preferred but not mandatory).
Empathy and a commitment to providing exceptional care.
Flexibility to handle the dynamic nature of care coordination.
Competitive salary and benefits package.
Opportunities for professional development and career progression.