Workshop Manager
Reference: JAN20256726
Expiry date: 14:44, Fri, 21st Feb 2025
Location: Leeds
Salary: up to £48,900 (£45,000 basic + Bonus) + Company Car
Weekly Hours: 42.5 / Week
About us:
We are the UK's leading vehicle rental specialists that you may not have heard of. Our branches cover the UK, Ireland, and Spain, and our workshops maintain and repair our own fleet. Within the UK, we operate circa 49,000 Vans and 19,000 Cars, providing a good variety of vehicles to work on.
About you:
If you are a proven Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician looking for the next step in your career, we would love to hear from you!
As a Workshop Manager, you will be responsible for supporting our customers to deliver on their business promises. Your aim is to ensure we get their vehicle back on the road safely and in quick time. You will be accountable for day-to-day performance across all aspects of the workshop, developing a results-focused Vehicle Technician and workshop team that complies with the highest technical and quality standards, driving innovation and improvement to minimize vehicle downtime, and delivering on our service commitment to customers.
Key Responsibilities:
* Lead and manage the workshop team to achieve performance targets.
* Ensure compliance with technical and quality standards.
* Drive improvements to minimize vehicle downtime.
* Provide expert technical knowledge and guidance to the team.
* Maintain a strong focus on customer service and satisfaction.
About you:
* At heart, you are a technical expert with a solid automotive workshop management background.
* You have a common-sense business approach to maximize efficiencies and opportunities.
* You are a people person who understands the importance of a tailored approach to team management.
* You are a natural coach who enjoys sharing knowledge and supporting colleagues.
* You have a passion for customer service and know how to resolve issues effectively.
About your benefits:
An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include:
* Fantastic bonus scheme.
* 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day's holiday to celebrate your birthday.
* Free life assurance.
* Well-being services (including Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
* Exclusive employee vehicle-leasing schemes.
* Pension & save-as-you-earn share scheme.
* Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals.
* Access to Wagestream, a Financial Wellbeing app that provides control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organizations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We are agile. We are experts. We are imaginative. We are reliable.
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