Are you a highly organised and proactive administration professional looking for your next challenge? Do you excel in a fast-paced environment, supporting senior leaders and ensuring seamless operations? If so, this is the role for you We are seeking an experienced administration professional to support our Metro Director and wider team in a busy and varied administration focused role. You will be the driving force behind the scenes, ensuring everything runs smoothly while enabling the leadership team to focus on delivering a transformational transport project for the West Midlands. Joining us offers you the opportunity to play a key role in shaping the future of the West Midlands transport network. You'll find yourself at the heart of a dynamic, high-profile environment where your expertise is truly valued. You'll get to collaborate with a dedicated and passionate team, making a significant impact on the West Midlands region. What you will be doing. Managing complex diaries, coordinating high-level meetings, and handling critical correspondence. Acting as a key point of contact for internal and external stakeholders, ensuring clear communication. Organising formal meetings, preparing agendas, capturing accurate minutes, and maintaining essential records. Managing travel arrangements, processing expenses, and overseeing document management systems. Ensuring the team has everything they need, from IT setups to office supplies and event planning. What’s Essential. Strong background as a PA, EA, or Business Support Officer in a fast-paced environment. Proven ability to manage competing priorities with discretion and a solutions-focused approach Confident in liaising with senior leaders and external partners with professionalism and diplomacy. Proficient in Microsoft Office, SharePoint, Teams, and other business systems. High standards of accuracy in document production, minute-taking, and records management. Location. The location for this role is Summer Lane with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straight forward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. it’s your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( careerswmca.org.uk ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). 28 days paid annual leave (with an option to purchase more), giving you have ample time to relax. Ethical saving options and healthcare plans. Discounted gym membership. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Attached documents Job Description TfWM Metro - Personal Assistant.pdf