Salary:
Up to £15 per hour, Experience Dependant
Status:
Actively looking
Exciting Opportunity in West Bromwich – Dental Receptionist Role!
Are you an experienced Dental Receptionist with excellent customer service skills and a good understanding of dental practice operations? Are you someone who thrives in a busy, patient-focused environment and is looking for a role where you can make a real impact? If you are switched on, personable, and experienced with Exact Software, this could be the perfect role for you!
An ideal position for someone with strong reception skills, customer service experience, and a passion for ensuring a smooth and efficient practice. We are looking for someone who is ready to join our team and help deliver exceptional care to our patients.
Why Join Us?
* Competitive Salary – Up to £15 per hour, based on experience
* Flexible Working Options – Full-time or Part-time (4 days ideally)
* Career Growth & Development – We value ongoing training and development
* Supportive Work Culture – Join a friendly, professional team dedicated to excellence in patient care
Your Key Responsibilities:
* Oversee and manage reception duties, ensuring smooth daily practice operations
* Greet and assist patients, ensuring a welcoming, professional, and efficient experience
* Handle patient appointments, including booking, confirming, and rescheduling
* Maintain accurate patient records and documentation using Exact Software
* Support with administrative tasks such as filing, ordering supplies, and managing clinic schedules
* Assist with compliance and regulatory requirements for the practice
* Coordinate and communicate effectively with the clinical team to ensure efficient operations
* Provide additional support to clinical staff as needed
What We’re Looking For:
* Experience – Previous experience as a Dental Receptionist, ideally with a solid understanding of dental practice operations.
* Software Skills – Must be familiar with Exact Software and proficient in using it
* Personable & Professional – Excellent communication skills and a friendly, professional approach to customer service
* Self-Motivated & Proactive – Able to work independently and take initiative
* Organised & Detail-Oriented – Ability to manage multiple tasks efficiently while ensuring accuracy
* Customer Service Experience – A passion for providing an outstanding patient experience
* Flexible & Adaptable – Comfortable handling a mix of reception and administrative duties
* Switched On – Quick to learn, with a proactive and positive attitude
* Comprehensive Training – Full support, including compliance training
* Friendly & Professional Team – Be part of a welcoming, patient-focused practice
Job Type: Full-time or Part-time available (4 days ideally)
Pay: £13 – £15 based on experience
If you’re a skilled and personable Dental Receptionist looking for a new challenge in a busy practice, we’d love to hear from you!
Apply today or email kimberley@crownsrecruitment.co.uk for more details.
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