Position Snapshot
£12 per hour + Potential Bonus + Excellent Benefits
This is a part-time, 16-hour permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.
Position Summary
We’re looking for a dedicated and driven Sales Assistant to join our Nespresso boutique in Liverpool. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.
Nespresso is synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees, and our year-on-year growth is testament to the quality of our offering.
A day in the life of a Boutique Sales Assistant
1. Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
2. Welcoming customers to the boutique and adapting to meet their needs.
3. Being a proud and passionate brand ambassador of Nespresso.
4. Taking responsibility and showing motivation; in return, you can expect great opportunities.
What will make you successful?
We want every customer to have a premium experience, and you’ll have the passion and panache to provide that. Whether customers want an intense Stormio or a fruity cup of Toccanto, you’ll deliver service-oriented sales and promote our unique brand experience.
We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilizing strong communication and interpersonal skills, as well as being able to demonstrate:
1. Ability to rapidly build strong, working relationships with your customer base and support where needed.
2. Experience within the retail sector, ideally from a luxury background, but we are happy to consider those from a different industry who have the required skill set.
In return, as part of Nestlé SA, we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package, including a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and may occasionally close job advertisements early if we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect – for our employees, our customers, and our consumers. Championing diversity and inclusion is important to us; when we embrace different perspectives, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all.
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