Depot Operative
Basingstoke
Full time | Permanent
Working within a busy and growing depot, your duties would vary from day to day, ranging from:
* Office based activities such as processing orders via phone or over the trade counter.
* Working within the paint mixing area, which may include using colour tools to identify colours and provide an accurate match. Then processing the colour formulation and producing the required colour.
* During peak times, you may be picking orders or replenishing stock via a warehouse management system.
* Maintain key customer relationships and ensure expected standards are met.
* Assist with daily vehicle logistics and route planning.
* Occasional driving for customer site visits or deliveries may be required.
* Full training will be provided with ongoing training plans put in place to provide the opportunity for personal growth and career development.
Working hours:
40 per week annualised 8.00 - 17.00
Monday - Friday (No weekends)
25 days Holiday + Bank Holidays
Key Responsibilities:
* Ensure a high level of accuracy is maintained when picking customer orders.
* Work effectively between differing roles as required.
* Maintain a level of efficiency and utilisation as set by the picking performance criteria.
* Align with health and safety regulations, always maintain safe-working practices and undertake any required training.
* Communicate optimally to build open working relationships with all colleagues, and act as a role model for the PPG values and behavioural indicators.
* Pick items as required for daily delivery.
* Coordinate deliveries in a timely, efficient manner and keep records as required.
* Provide excellent customer service and maintain existing client relationships.
* Report any problems that may arise from goods or services supplied by the company to the relevant Branch management in a timely manner.
* Collect accurate payment from customers, as advised by the Branch management, and then keep safely as per procedure.
Qualifications:
* Full UK Driving Licence essential (Maximum 3 points).
* Excellent communication skills.
* Ability to use relevant I.T equipment and complete required training programme and ongoing competence assurance training.
* Organised approach to work, including the ability to plan daily route for deliveries.
* Structured in approach to tasks and ability to meet customer ETA's.
* Passion for delivering high quality customer service and driving business growth.
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