Title: Learning and Development Professional (Early Careers Focus)
Overview
To work within the Corporate Risk & Broking (CRB) GB Learning & Development (L&D) team to enable colleagues to gain the knowledge, skills and behaviours required to reach their potential, deliver the organisational mission and retain talent.
Key Responsibilities
1. In line with the L&D early careers strategy, undertake learning needs analysis to identify skills gaps.
2. Stemming from needs analysis, design learning and development interventions for all early career colleagues & managers whilst utilising knowledge of the current market and internal skills gap.
3. Implement learning interventions from a blended learning approach and consider the use of digital learning to support/enhance deliverables.
4. Facilitate learning and development sessions to all early career colleagues & their managers to enable them to be equipped and knowledgeable in their roles.
5. Utilising proven models of evaluation, evaluate at all levels the learning interventions with a view to implementing continuous improvement and demonstrating return on investment.
6. Track, monitor and report on progress for all early career colleagues who are undertaking a qualification/apprenticeship. Understand themes emerging internally and externally to navigate and suggest recommendations.
7. Consult with relevant stakeholders (including early career colleagues and managers) to collate information and feedback with a view to making continuous improvements and identifying development opportunities.
8. Support wider learning & development initiatives including facilitating effective and meaningful learning for colleagues at all levels using a variety of mediums – remote and in-person (usually in the London and Ipswich offices).
9. From a business perspective, and in partnership with the central early careers recruitment team, lead pre-boarding, keep warm and on-boarding activities for all CRB GB early career colleagues on programme.
Role Split: Approximately 80% early careers, 20% wider L&D team activities.
Qualifications
Role Requirements:
Essential
1. Recognised qualification in Learning & Development to a Level 5 standard.
2. Demonstrated experience in designing learning interventions for early career colleagues in both remote and in-person sessions.
3. Demonstrated experience in facilitating group and individual sessions for early career colleagues and their manager populations.
4. Experience in managing government led apprenticeships.
5. Excellent relationship management and influencing skills.
6. Exceptional communication skills (at all levels) including written/spoken.
7. Proficiency in MS Office.
8. Attention to detail and strong organisational skills.
Desired
1. Experience of insurance broking and the wider broking ecosystem, including the regulatory environment.
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution.
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