Night Receptionist Hux Hotel, London
Salary: £30,000£32,000 per annum incl service charge
Location:Hux Hotel, Central London Kensington
Benefits:
* Pension Scheme
* Career progression opportunities
* Professional training and development programs
* Complimentary dry cleaning/uniform laundering
* Recognition programs for employee achievements
* Refer-a-Friend incentive scheme
* Discounts on food and beverages
* Access to additional perks like gym facilities
About Hux Hotel
Located in the heart of London, Hux Hotel is celebrated for its exceptional service and unwavering commitment to delivering unparalleled guest experiences. We pride ourselves on maintaining our facilities to the highest standards, ensuring our guests enjoy a stay that exceeds their expectations.
We are currently seeking a dedicated and ambitious Night Receptionist to join our team and help us maintain the level of luxury and service for which Hux is known.
The Role
As a Night Receptionist, you will be the welcoming face of our hotel during late hours, ensuring every guest feels at home. Your approachable demeanor and exceptional communication skills will set the tone for an unforgettable stay.
Responsibilities include but are not limited to:
* Greeting guests with a warm, professional welcome, and efficiently managing check-ins and check-outs.
* Handling guest inquiries, requests, and amenities with care and attention to detail.
* Managing overnight phone calls with professionalism and promptness.
* Liaising with the Front Office Manager to report and hand over any issues from your shift.
* Providing in-depth knowledge of hotel facilities, services, and promotions to guests to maximize their experience (and hotel sales).
* Accurately completing front office administrative tasks within deadlines.
* Supporting and communicating effectively with other departments to ensure smooth operations.
What Were Looking For
We are searching for a charismatic, motivated individual with a passion for delivering exceptional service. In addition to prior experience in a similar role, candidates should demonstrate:
* A can-do attitude and flexibility to handle varied guest requests.
* Strong interpersonal and problem-solving skills, with a focus on creating memorable guest experiences.
* A polished, professional appearance and demeanor.
* Proficiency in English, with strong communication skills.
* Previously 4 star Hotel experience
Why Work at Hux Hotel?
Joining our team at Hux Hotel comes with a range of perks:
* Career Growth: Opportunities for advancement within a luxury hotel environment.
* Development: Professional training tailored to your role.
* Recognition: Programs to celebrate and reward your achievements.
* Convenience: Complimentary uniform laundering while on duty.
* Discounts: Enjoy reduced rates on food and beverages during your employment.
Eligibility
In compliance with the Asylum & Immigration Act 1996, applicants must be eligible to work in the UK. Documentation proving eligibility will be required as part of the recruitment process.
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