* Provide and receive complex, sensitive / highly complex, sensitive or contentious information, barriers to understanding.
* Facilitate communication, which results in clear responsibilities being identified within the multi-professional team.
* Communicate very sensitive, complex condition related information to patients, relatives providing empathy and reassurance.
* There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy.
* To co-ordinate the patients journey, acting as a key worker, and lead on patient communication issues..
* Ability to lead change and lead new ways of working.
* To be responsible for the assessment of needs, development, implementation and evaluation of programmes of care in line with Nursing and Midwifery Council (NMC) and reflect the Trusts policies, procedures standards and guidelines.
* To demonstrate the skills for assessing and interpreting specialist acute and other patient conditions, taking actions as appropriate.
Here at George Eliot our vision to'excel at patient care'takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are