About the role
12 Month Fixed Term Contract
Up to £55,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
To oversee the financial activities, processes, and controls in support of the Marketplace service, including month end accounting, tax support, payment reconciliations and support of dispute resolution with customers and suppliers. To support and implement change activities associated with the platform, supporting the business, and ensuring we operate a robust and controlled payments environment.
Key responsibilities
1. Manage the reconciliation processes associated with customer payments received for both B&Q and 3rd party seller through the platform, ensuring all monies are correctly posted.
2. Support the marketplace team with any customer and/or supplier disputes and escalations.
3. Manage any escalations efficiently and effectively, to help manage business, banking vendor and customer refund queries.
4. Liaise with the GBS team in Poland, to ensure any issues and actions are quickly resolved ensuring minimal business disruption.
5. Review existing procedures and organise balance sheet reviews to ensure efficiency and maximise control.
6. Embed change effectively across relevant B&Q financial processes, engaging the GBS teams when necessary and with adequate testing and monitoring.
7. Support other group wide finance project initiatives, providing updates through to senior teams and engaging the wider business as necessary.
8. Develop good relationships with key stakeholders across the business.
Required skills & experience
* Track record of implementing process improvement and change.
* Proven track record of building successful stakeholder relationships.
* Experience of core accounting activities such as accruals, prepayments and balance sheet reconciliations.
* Highly organised and methodical.
* Good analytical/problem solving skills within context of financial/procedural controls.
* Effective communication/inter-personal skills - verbal and written.
* A strong team player with drive and self-motivation.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
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