Technical Manager Annual Salary: £48,000 Location: Great Yarmouth Job Type: Full-time, Permanent We are seeking a Technical Manager to lead our technical team at our brand-new snacks site. This pivotal role involves driving and achieving the highest quality standards of our world-class products through effective team management. The Technical Manager will ensure factory compliance with legal requirements, food safety, HACCP, housekeeping, and customer expectations, fostering a culture of continuous improvement and exceeding customer expectations across the business. Day-to-day of the role: Collaborate daily with the Head of Manufacturing to maintain workflow and productivity. Lead customer complaint trending; analyse and ensure proactive escalation and implementation of identified actions. Oversee daily technical operations, including taste panels and RAG documents. Maintain the HACCP food safety plans and Quality Management System (QMS) in line with company and customer requirements. Prepare daily product quality reports for the Senior Management Team. Organize and conduct traceability and product recall/withdrawal testing. Manage, mentor, and develop the technical and hygiene teams, conduct performance reviews, and promote a continuous improvement culture. Update internal and external technical specifications as required. Ensure site technical governance to achieve audit compliance and direct ownership of site visits. Maintain consistent audit readiness and drive the quality culture across site teams. Conduct cross-site QMS auditing and cover for the Head of Technical during absences. Ensure a safe working environment. Required Skills & Qualifications: Previous experience in a Technical Manager or Quality Manager role. Strong knowledge of BRC or similar audits and customer-facing roles. Proficient in quality assurance and control principles. Experienced in managing people and building strong relationships with operational teams. Internal auditor trained with HACCP experience. Confident communicator across all business levels, adept in handling audits and interacting with visitors. Committed to continuous improvement with a good sense of humour and team player attitude. High level of personal accountability, organised, and detail oriented. Quality and Technical champion within the business. Understanding of Equality, Diversity & Inclusion in the workplace. Benefits: 5% pension scheme. Private health policy with family inclusion options. Life insurance and Group Personal Accident insurance. 25 days holiday plus Bank and Public holidays. Charitable Giving Day. Free on-site car parking. Cycle to Work scheme. Access to health benefits including 24/7 GP appointments. Apply today and a specialist consultant will be in touch