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Maintenance Operatives, Technicians and Team Leaders
Sector: Transport and Logistics
Role: Manual Skilled
Contract Type: Permanent
Hours: Full Time
About Network Rail
Join Network Rail - Where People and Connections Matter.
Network Rail owns and operates Britain's railway infrastructure across 20,000 miles of track, 30,000 bridges, tunnels and viaducts as well as thousands of signals, level crossings and stations.
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network. We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!
Brief Description
A critical part of the work we do is the day-to-day upkeep of the network. Our maintenance teams ensure every part of our infrastructure such as signals and power supplies, or assets such as track and bridges is maintained and in good working order.
Maintenance is delivered 24/7, 365 days a year, carrying out planned works as well as rapidly responding to faults as they arise. You will be based in one of our depots covering defined geographic areas. Depots on Western Route are located between Paddington and Penzance (including, but not limited to, Slough, Reading, Swindon, Westbury, Gloucester, Bristol, Exeter, Plymouth and Truro). Network Rail's maintenance structure is split into distinct disciplines:
1. Track (or P-WAY)
2. Overhead Line
3. Electrification and Plant
4. Signalling and Telecoms
About our people and the recruitment process
We are hiring into many of our depots and different disciplines at Operative, Technician and Team Leader level (dependent on experience). This application process is to express an interest in working in the Maintenance Delivery team on the Western Route at Network Rail. Our assessment process will identify the best place for you.
We're an inclusive employer of choice and we welcome applications from everyone! If you are unsure where you fit or if you meet all the requirements, let us decide.
About the role (External)
Your Main Responsibilities will be to:
Work within a team (or gang) to safely and efficiently deliver maintenance tasks to keep the railway running safely and smoothly for passengers and freight users. The day-to-day role is extremely varied, in terms of the work sites visited, the type of work carried out, as well as the assets/equipment that are maintained. The districts that each maintenance team cover contain a diverse range of equipment, both in terms of age and complexity (potentially anything from the Victorian era to modern systems that require a laptop and AI to perform a diagnostic).
You will be carrying out planned maintenance (knowing the work you and your team will be performing) and faulting (working in a reactive way, under time pressure to fix an issue). The common tasks that most Operatives undertake are as follows (this may vary by area and for Technician and Team Leader roles):
1. Prepare the team’s van and equipment (spares, tools etc.) for the coming shift
2. Drive the van to and from site, ensuring the team gets to where they need to be
3. Support the team with manual maintenance activities
4. Provide lookout duties when required
All of the above must be underpinned by safe working at all times. Technological advances are changing the way maintenance is delivered. This trend is expected to continue in the future. Network Rail's Intelligent Infrastructure programme is a move towards a more proactive way of scheduling and performing maintenance, using monitoring data and predictive analytics to anticipate failure and make earlier, better-informed decisions. Equally, assets themselves are becoming more and more technologically complex, particularly with respect to signalling and communications technology.
The different disciplines:
1. Distribution & Plant - Work with distribution and plant equipment which is instrumental in powering the railway network. With your willingness to learn, you'll develop a huge range of technical skills across a range of manual, electrical and digital equipment.
2. Off Track - Responsible for maintaining, inspecting and repairing the land alongside the track network to keep the railway safe and efficient. This includes arboriculture, vegetation management, drainage, level crossing surfaces, and ancillary structures.
3. Overhead Lines - Work with high voltage overhead lines to ensure our railway has the power to run the trains. Use various types of specialist tools and equipment to measure, adjust, repair, and modify the equipment that keeps Britain's railway running, often working at height.
4. Rail Testing & Lubrication (RT&L) - Responsible for the inspection of the rails using both visual and NDT techniques. Inspect, maintain and repair the rail lubrication equipment ensuring the track network is kept safe and efficient.
5. Signalling Maintenance - Undertakes maintenance, fault rectification and renewals works on a wide range of equipment and technology including mechanical, electrical and computer-based systems.
6. Telecoms - Responsible for maintaining, inspecting, testing, and repairing the Railway telecoms network to keep the railway safe and efficient.
7. Track Maintenance - Responsible for maintaining, inspecting, and repairing the track network (also known as the Permanent Way or P-WAY) to keep the railway safe and efficient.
8. Welding & Grinding - Part of a Welding & Grinding team, supporting the Track organisation in our Maintenance Teams by joining rails using thermite welding or repairing the rails using MMA welding techniques.
You will ideally have
There is no specific prior work experience required. We focus on the right behaviours and personal qualities that fit the work. We provide the competency and skills development training to be successful in the role and develop a career in rail.
Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is a requirement of working for Network Rail. You may be working on tracks alongside trains moving at over 100mph. You should demonstrate your personal dedication to safety within your application.
Teamwork - The ability to create good personal relationships, be supportive of others and play their part in the team structure.
Communication skills - Clear spoken communication with colleagues, listening to each other and written reports.
Proactive planning - This can be punctuality, preparing for tasks, or being proactive in supporting the team.
Working under pressure - You need to be resilient, adaptable and remain calm under pressure.
Follow rules and construction - Understand and respect the rules and the standards set.
Willingness and ability to learn - Engage with training, and be able to learn and deliver new skills.
Ability to drive - Driving to key sites is a core part of the role, so an ability to drive company vehicles is a must.
In Distribution and Plant only - Due to the technical requirements of the work, roles in this discipline begin at Technician level. You must hold City and Guilds (19th edition) electrician or Electrician apprenticeships.
What could set you apart
Demonstrable experience in a safety critical environment will be an advantage. Ideally hold (or be working towards) an NVQ 1 (or equivalent) in a relevant subject.
Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.
From our commitments to your development, our range of benefits and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.
We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious, and offer great training and career development opportunities.
We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.
We also know that it’s vital to get each individual’s training programme just right. This approach encourages people to stay with us and develop their careers.
Your health, wellbeing and benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first.
We provide access to support services such as our employee assistance program to help you with finances, family, health and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance and encourage our employees to use their 5 volunteer days for their favourite causes.
We have a range of benefits including:
* 28 days annual leave entitlement.
* My benefits – Our discounted online shopping site.
* A range of discounted offers including childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership and other benefits.
* Subsidies of up to 75% on rail and underground season tickets.
* A range of pension schemes.
* 2 weeks paid reserve leave for our Armed Forces community.
What Diversity and Inclusion means to us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.
Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.
Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.
Find out more about our recruitment process here.
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