Job Title: E-commerce & Digital Marketing Manager Location: Hybrid (50/50 split between home and Wolverhampton office) Salary: £40,000 - £50,000 per annum Experience Required: Minimum 3-5 years in e-commerce, digital marketing, or a similar field We are seeking a skilled E-commerce & Digital Marketing Manager with strong expertise in e-commerce platforms and website management to help us enhance our digital presence. If you have a proven background in e-commerce, with a hands-on approach to website optimisation and digital marketing, we want to hear from you Key Responsibilities: E-commerce Platform Management: Take full ownership of our e-commerce platform (Shopify, Magento, or similar), ensuring the website runs efficiently, integrates seamlessly with other systems (payment gateways, inventory, shipping), and delivers a smooth shopping experience. Website Management & Optimisation: Regularly update and manage the e-commerce website, including product listings, promotions, and content. Oversee the user journey and continually optimise the site for speed, mobile responsiveness, and conversion rate improvements. Digital Marketing & SEM Strategy: Lead the development and execution of digital marketing campaigns across SEO, PPC, and content marketing, aimed at driving traffic, boosting online sales, and enhancing brand visibility. Home Delivery Solutions: Manage and optimise home delivery solutions to ensure our customers receive reliable, cost-effective, and fast delivery options, with a focus on improving the post-purchase experience. Cross-Functional Collaboration: Work closely with teams across the business, including IT, customer service, and marketing, to ensure alignment between website functionality, marketing efforts, and customer experience goals. Website Analytics & Reporting: Analyse website performance using tools like Google Analytics, SEMrush, or similar to track user behaviour, sales trends, and digital marketing effectiveness. Provide actionable insights and data-driven recommendations to improve the user experience and achieve business objectives. Continuous Improvement: Stay on top of industry trends and emerging e-commerce technologies, making recommendations for new tools, platform enhancements, or digital marketing strategies that will improve performance. Key Skills & Qualifications: Minimum 3-5 years of experience working in e-commerce with a strong background in managing e-commerce platforms (Shopify, Magento, WooCommerce, etc.) and web management. Proven expertise in digital marketing, including SEO, PPC, email marketing, and content creation with a clear understanding of how to drive traffic and increase conversions. Experience with home delivery solutions and managing logistics integrations into the e-commerce workflow. Strong understanding of e-commerce operations, including product catalog management, payment gateways, shipping integrations, and customer experience. Ability to analyze performance metrics and use data to drive decisions and optimize digital marketing efforts. Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams (IT, customer service, marketing, etc.). Proficiency in e-commerce platforms, digital marketing tools, and web analytics platforms like Google Analytics, SEMrush, Google Ads, or similar tools. Why Join Us? Competitive salary ranging from £40,000 to £50,000 per annum. Hybrid working model (50% home, 50% in the Wolverhampton office). A dynamic and supportive team environment where your contributions will have a direct impact on our growth. Opportunities for career growth and professional development in a fast-paced e-commerce business. If you have e-commerce platform experience and a passion for digital marketing and website management, this is an excellent opportunity to make a real difference and advance your career.