Your new companyYour new company is a well-established manufacturing organisation which distributes its products internationally. My client is seeking an individual to join their team who shows initiative and can bring a proactive approach to the workplace. Your new roleYour new role as a Sales Administrator is a varied role and your duties will include but not be limited to:
1. Sales Order Processing, ensuring accurate and timely sales order acknowledgements and customer communication.
2. Updating sales reports
3. Handling documentation for service/repair returns/replacements.
4. Processing of Loan Orders and maintaining the loan stock database.
5. Generating Quotations and Pro Forma Invoices.
6. Dealing with phone and email enquiries.
7. Dealing with enquiries generated from various sources, such as: from their website, marketing campaigns, and exhibitions.
8. Circulating enquiries to the relevant distributor, salesperson, product specialist etc.
9. Providing administrative support to the Sales Operations Manager, Sales Managers and Representatives.
10. Maintaining and updating customer and distributor records.
11. Liaising with other departments within the organisation to resolve customer issues.
12. Providing a high level of customer service at all times for both external and internal customers.
13. Reviewing and updating relevant Work Instructions and forms within the...