We are looking for a full-time Lettings Assistant to join our exceptionally busy agency. This is a newly created position due to departmental expansion. You will be responsible for providing assistance to our Lettings Manager, helping to ensure we are offering our Landlords and Tenants an exceptional service at all times. You will need to be a highly organised, adaptable individual with a can-do attitude. Some customer service and/or administrative experience would also be an advantage but not essential. Full training will be provided, not only at the start of your career but throughout your employment with us. Hours: Monday to Friday 9am - 5:30pm with 30 minute, unpaid, lunch break each day (40 Hours Per Week) with one or two Saturdays a month 9am - 3pm (for which day/s off in lieu will be granted) Job Type: Permanent, Full-time Salary: Basic: £23,796 per annum (with commission and staff bonus OTE £29,000 per annum) Expected Start Date: April/June 2025 Key responsibilities will include but are not limited to: Answering telephone calls and providing excellent customer service to all callers Assisting with preparation of Lettings property marketing materials and window display Responding to online property enquiries Carrying out property viewings Assisting with letting progression administration Preparing all documentation relating to new tenancies Obtaining, processing and uploading all Electrical and Gas Check Certificates and other tenancy related documentation Skills, Knowledge and Experience Full driving licence required and use of own car Computer Literate including Excel Strong communication skills - verbal and written Excellent numeracy skills Good attention to detail Team player comfortable working in a busy environment Adaptable and able to problem solve Professional, friendly, and enthusiastic individual Benefits 20 Days Holiday Allowance plus Bank Holidays and one additional day permitted on Birthday On-site Staff Parking On Target Quarterly Company Bonuses Pension Scheme Company Mobile Phone Company Sponsored Training Opportunities including obtaining ARLA Qualification Staff Social Events Staff Wellness Programme and Services Death in Service Benefit Company Description Established over 150 years ago in Gravesend our independent agency prides itself in giving our clients a 100% professional service without being a pressure environment. Through our community and charity programme we work towards changing the reputation of our industry, in all that we do. Our staff are our most important asset, and their welfare is a priority to us. Therefore, we are very proud to hold a Healthy Workplace Gold Award from Kent County Council and Medway Council. SEALEYS WALKER JARVIS - PROFESSIONALISM COMES AS STANDARD Application deadline: 7th April 2025, however, applications are reviewed and shortlisted on a rolling basis and we reserve the right to interview, appoint and close adverts early due to the volume of applications we receive. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.