Circa £ 3 5 ,000 per annum 2 roles available : Fixed Term Contract – 1 2 months and Fixed Term Contract – 9 months Full time, 37 hours per week Anglian Water offers a flexible approach, this role will predominantly be working from home, however there will be a requirement to travel to some of the offices in our region. Your base location will be Enterprise House in Lincoln. Refreshingly different careers Join us and use your strong business analysis and IT skills, as you focus on our critical new scheduling tool and implement new functionality, measuring and improving the application service and support. In this rewarding role, you’ll become one of the Centre of Excellence team members. The Centre of Excellence team own the configuration of the scheduling tool, Oracle Field Service Cloud, identify areas of poor performance and ensure compliance of processes. The functionality is crucial to enabling Anglian Water to provide the best experience to ou r customers, providing automated updates on job progression and a platform that takes feedback on performance. With the customers journey at the forefront of you r working, y ou’ll build great relationships with the wider team, ensuring engagement as you identify requirements and develop the functionality of the tool. As a valued employee, you’ll be entitled to: Personal private health care 2 6 days annual leave – rising with length of service Flexible working Competitive pension scheme – Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Centre of Excellence Engineer? Educated to A L evel standard or equivalent Experience in an operational environment Strong business analyst skills Strong awareness & understanding of operational issues Excellent IT and keyboard skills with emphasis on SAP, Oracle and Microsoft Applications Excellent interpersonal, analytical and communication skills Strong prioritising and decision-making skills Able to show initiative, working on own or as part of a team Able to demonstrate a highly flexible, constructive attitude and strong team working skills High flexibility to cover operational events Why Anglian Water? Our Purpose is t o bring environmental and social prosperity to the region we serve through our commitment to Love Every Drop. We have created a simple but powerful values framework for our employees based around our Purpose, our Mission and our Values. It brings us together as a business and helps us to shape our strategies now and in the future. And whatever changes we may drive over the years, the heart of who we are and what we stand for will remain constant. Closing date: 23rd September 2021 loveeverydrop