Job Description
The 2nd shift supervisor supports the Production Manager in driving the process of continuous improvement for a value stream. This position takes a lead role with support functions in meeting targets for safety, quality, costs, customer service, and associate satisfaction/development within the value stream. The Supervisor coaches, trains, supports, and develops a team of flexible, multi-skilled associates in accordance with values and strategic direction.
PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
* Develop a high-performance work team with high levels of associate morale, satisfaction, and performance. Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one's own reactions, and addressing unacceptable behavior.
* Maintain a high level of visibility with associates. Use a hands-on approach to communicate daily and involve associates in problem solving.
* Review status of production schedules to identify and resolve problems. Communicate with and listen to associates daily regarding work area/team performance, strategic initiatives, policy changes, safety, quality, etc. Maintain time and production records.
* Support and implement new, customer-focused processes under lean principles and practices. Provide training and coaching to improve standard work, work area organization (5S), and housekeeping.
* Foster an environment of continuous improvement by encouraging associates to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
* Achieve the desired product quality levels by using standard work, training to those standards, training in operation and inspection techniques, and using tools/data.
* Ensure a safe work environment and safe associate work habits. Support employees in understanding company policies and practices.
* Communicate with other supervisors and personnel regarding equipment, safety, work area schedules, company policies and practices, performance improvement plans, etc.
* Help associates succeed through performance management. Provide coaching and performance communication to support development. Note process-related problems and support associates in taking corrective action to improve the overall performance of the team.
Supervises: 15 - 45 Production Associates
QUALIFICATIONS:
* Requires 7-10 years of experience in a manufacturing operation. Previous leadership experience.
* Demonstrated ability to work with and motivate people as well as support and communicate tough decisions.
* Basic business acumen and knowledge required.
* Strong communication skills are required, including listening skills and communicating both one-on-one and in groups.
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