Your newpany
You will work with a leading, innovativepany based on the north coast who pride themselves on their customer service and product offering. With over 700 staff across Northern Ireland, Ireland and Scotland and over 5,000 customers, this is an exciting time to join this well established, award-winning business.
Your new role
As Credit Manager you will manage the cash collection and debt control functions for the entirepany portfolio through to the legal stage, in line with Credit Strategy and Policy. You will report directly to the Head of Credit and Risk and be responsible for:
· Leading and developing a team of 10 credit professionals
· Monitoring and managing the efficiency of the team
· Overseeing the administration of customer accounts
· Ensuring all accounts are settled when they fall due
· Overdue and aged debt is collected efficiently and effectively
· Reduce bad debt and minimise write-offs
· Take ownership of customer queries
· Resolve difficult/sensitive customer situations
· Liaise internally with other members of staff
· Provide management reports to the business
What you'll need to succeed
· 3 years Credit Control and 2 years Credit Management Experience
· Possess excellent written and verbalmunication skills with the ability to makemercial decisions
· Experience working in a target-driven, results-orientated and fast-paced business environment
· Experience setting and reviewing individual and team performance targets
· Experience achieving and driving departmental KPI’s
· Experience of staff appraisals, training and development
· Experience in underwriting and the use of credit checking software and other systems to assess new and ongoing trade risks
Desireable
· PQ Credit Management qualification at Level 2 or above, or equivalent recognised experience
· Knowledge of the NI/ROI/Scottish legal system
· Experience attending debt recovery Court Hearings
What you'll get in return
You will work on a full-time basis Monday to Friday from 9am to 5pm. A 4-day week will also be considered. You will be offered apetitive salary in line with your experience and benefits include: enhanced AL of 22 days + 8 stats, onsite free parking, subsidised onsite canteen, employee discount across 10 outlets, gym discounts, hotel discounts, enhanced maternity pay (8 weeks at full pay), opportunity to accrue additional annual leave through length of service.