Job summary As a Pharmacy Technician you will work as part of a prescribing team, comprising Clinical Pharmacist, Pharmacy Technicians, Prescribing Support Administrators and Prescribing Team reception, who work alongside the wider practice team and help implement our integrated model of prescribing support. The successful candidate will share our values and have the energy, skills and enthusiasm to contribute to shaping how we support our patients. This post is part of the PCN Additional Roles Reimbursement Scheme. Main duties of the job The main duties include the safe processing of repeat medication requests, issuing prescriptions following specific checks (which may include reviewing blood results, checking patients INR, checking any QOF and IIF coding is accurate and up to date) & dealing with patient requests. You can expect to receive hospital discharges, hospital letters and medication recommendations for review and action. You will inform patients when blood tests/ BP checks/ medication reviews are due and work within our chronic disease management pathways to keep their electronic notes up to date accordingly. Our Pharmacy Technicians currently also have telephone consultations for patients with medication queries, and support the prescribing duty doctor with requests. You will liaise regularly with clinicians in secondary care, either initiated by yourself, GP or patient. You will initiate practice policies to ensure safe prescribing and will have very close link with the GPs, with a dedicated time slot each day to discuss queries and assist with decisions over patient care. You will be a valued member of the clinical team. About us The Middlewood Partnership is a GP Practice and Primary Care Network of 33,500 patients, established in April 2019. We operate from 4 sites across Bollington, Disley and Poynton and we are looking for an enthusiastic individual who shares our values and has the energy and skills contribute to shaping how we deliver care for the future, to join the Middlewood Partnership as a Pharmacy Technician. Date posted 01 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A3049-25-0001 Job locations Bollington Medical Centre Wellington Road Bollington SK10 5JH Priorslegh Medical Centre Park Lane Poynton Stockport Cheshire SK12 1GP The Schoolhouse Surgery 2 Buxton Old Road Disley Stockport Cheshire SK12 2BB Mcilvride Medical Practice 5 Chester Road Poynton Stockport Cheshire SK12 1EU Job description Job responsibilities Please see attached job description for more detail Key Responsibilities Safe processing of repeat medication requests Help achieve success in prescribing incentive schemes Transfer medicines information from other healthcare agencies onto in-house patient information systems Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system Liaise with practice doctors and staff over prescribing issues Liaise with Cheshire ICB over prescribing policies, targets and general issues Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts. Liaise with patients re prescribing queries and issues Liaise with Cheshire and Merseyside ICB re local prescribing policies Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points Working autonomously with due attention to agreed protocols and practice Ability to prioritise workload Dealing with day-to-day patient queries/issues re medication Undertaking medication review virtual clinics Undertaking face-to-face and telephone medication reviews when required Providing patient education materials related to medication Contacting patients after drug alerts Direct patients into medicine management routines Possibility of clinical sessions with patients Understand the practice computer system and use it according to agreed protocols and practice Undertake practice audits and deliver on actions accordingly Flag up areas where improvements can be made Be fully involved in system changes initiated nationally or locally To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision Personal Development and Professional Responsibilities Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance Provide a high standard of professional conduct Actively participate in the practices appraisal scheme Take responsibility for own developmental learning and performance Identify appropriate areas of personal development Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training Alert management and other team members to issues of quality and risk, taking action where appropriate Work effectively with individuals in external agencies to meet patient needs Effectively prioritise, organise and manage own time, workload and resources Job description Job responsibilities Please see attached job description for more detail Key Responsibilities Safe processing of repeat medication requests Help achieve success in prescribing incentive schemes Transfer medicines information from other healthcare agencies onto in-house patient information systems Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system Liaise with practice doctors and staff over prescribing issues Liaise with Cheshire ICB over prescribing policies, targets and general issues Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts. Liaise with patients re prescribing queries and issues Liaise with Cheshire and Merseyside ICB re local prescribing policies Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points Working autonomously with due attention to agreed protocols and practice Ability to prioritise workload Dealing with day-to-day patient queries/issues re medication Undertaking medication review virtual clinics Undertaking face-to-face and telephone medication reviews when required Providing patient education materials related to medication Contacting patients after drug alerts Direct patients into medicine management routines Possibility of clinical sessions with patients Understand the practice computer system and use it according to agreed protocols and practice Undertake practice audits and deliver on actions accordingly Flag up areas where improvements can be made Be fully involved in system changes initiated nationally or locally To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision Personal Development and Professional Responsibilities Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance Provide a high standard of professional conduct Actively participate in the practices appraisal scheme Take responsibility for own developmental learning and performance Identify appropriate areas of personal development Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training Alert management and other team members to issues of quality and risk, taking action where appropriate Work effectively with individuals in external agencies to meet patient needs Effectively prioritise, organise and manage own time, workload and resources Person Specification Qualifications Essential Good standard of education with excellent literacy and numeracy skills Registered with The General Pharmaceutical Council Experience Essential Experience of working with the general public Experience of working in a healthcare setting Customer or patient service complaints resolution Understanding of the NHS strategy particularly relating to primary care Experience of working in a team Knowledge and experience of conflict management Experience of working closely with colleagues, managers and clinicians Desirable Experience of working in Primary Care Knowledge and experience of safeguarding Skills Essential Excellent communication skills and interpersonal skills Demonstrable IT skills Proven problem solving and analytical skills Ability to maintain a positive work environment Aptitude Essential Personable and approachable and empathetic Sensible and able to use own initiative Demonstrates honesty and integrity and promotes organisational values An ability to maintain confidentiality and trust Ability to work under pressure and to tight and often changing deadlines Proven team worker with ability to motivate others. Able to manage conflict in a positive and supportive manner Able to demonstrate flexibility, enthusiasm and commitment. Ability to work on own initiative and organise workload Person Specification Qualifications Essential Good standard of education with excellent literacy and numeracy skills Registered with The General Pharmaceutical Council Experience Essential Experience of working with the general public Experience of working in a healthcare setting Customer or patient service complaints resolution Understanding of the NHS strategy particularly relating to primary care Experience of working in a team Knowledge and experience of conflict management Experience of working closely with colleagues, managers and clinicians Desirable Experience of working in Primary Care Knowledge and experience of safeguarding Skills Essential Excellent communication skills and interpersonal skills Demonstrable IT skills Proven problem solving and analytical skills Ability to maintain a positive work environment Aptitude Essential Personable and approachable and empathetic Sensible and able to use own initiative Demonstrates honesty and integrity and promotes organisational values An ability to maintain confidentiality and trust Ability to work under pressure and to tight and often changing deadlines Proven team worker with ability to motivate others. Able to manage conflict in a positive and supportive manner Able to demonstrate flexibility, enthusiasm and commitment. Ability to work on own initiative and organise workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Middlewood Partnership Address Bollington Medical Centre Wellington Road Bollington SK10 5JH Employer's website https://middlewoodpartnership.co.uk/ (Opens in a new tab)