Consumer Technical Insights Manager
Want to help us bring happiness to the world? Want to join an ambitious and fast-growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure, and people? Then this is the place for you.
As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.
To succeed at pladis you need to be purpose-led, resilient, and positive because we expect pace and agility. We insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear vision, and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact.
This role offers an agile 3,2 working pattern with 3 days in the office and 2 days from home.
What will this role achieve?
Reporting into the Head of Consumer Technical Insights, in partnership with Innovation, Brand, CMI, and R&D teams, the role holder will provide leadership within the Consumer Technical Insights and will guide the business strategically with sensory and consumer science insights to meet the business agenda!
The role demands good technical, interpersonal, and leadership capabilities to:
1. Drive sensory and consumer science value into the pladis business and develop and run its capabilities to support the UK/I business.
2. Drive sensory & consumer science leadership within the function and across the business.
3. Secure alignment to consumer success criteria and research principles/design.
4. Deliver sensory & consumer science strategic learning plans in support of innovation, renovation, and stewardship projects, which represent significant financial opportunities for pladis.
What will be your key deliverables?
1. Lead the CTI team by developing and leading research programmes according to recognised international standards.
2. Act as senior technical advisor in Sensory & Consumer Science and collaborate with relevant R&D and Marketing teams to pro-actively supply to strategic plans and ensure that the research needs to support those plans are met.
3. Collaborate with Consumer Marketing Insights to ensure that all learning plans are joined up.
4. Continuously develop tools and techniques of Sensory & Consumer Science for relevant business areas.
5. Analyse and interpret results and communicate optimally to all partners.
6. Provide consumer-driven insights and understanding/models at category level.
7. Continuously develop tools and techniques to drive a consumer-led innovation process.
Bring your experience.
Essential
1. Strong knowledge in Sensory and Consumer Science methodologies: quantitative and qualitative tools and techniques.
2. Proven experience of team management and leadership experience.
3. Ability to motivate teams and individuals.
4. Highly developed analytical critical thinking capabilities at a senior level and statistical competence.
5. Proven experience of verbal and written communication and presentation skills.
6. The capacity to plan and implement programmes which will contribute to the business.
7. Strong ability in interpretation/translation of insights into a technical product/brand development path.
8. Multi-discipline/multi-function team working skills and experience.
9. Able to work in an agile, fast-paced working environment.
Desirable
1. Experience in food FMCG and/or research industry, sweet and savoury snacks.
2. Experience in Design Thinking techniques.
3. Proficiency in sensory and statistical software (i.e., RedJade, xlstat, Compusense or similar).
What will the interview process be?
1. 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
2. 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.
pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!
What does pladis offer you?
1. Annual Car allowance, paid monthly.
2. Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
3. Opportunity to self-enrol into Health Cash Plan.
4. Private medical Insurance.
5. Stakeholder Pension Scheme.
6. Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme.
7. 25 days + bank holidays.
8. Holiday Enhancement Scheme.
9. 1 Volunteering Day per year.
10. Cycle to work scheme.
11. Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services.
12. Access to Employee Assistance Programme.
13. Financial Wellbeing Support.
14. Access to great training and development opportunities.
Our Values
Purpose led – We’re energised and guided by our purpose to bring happiness with every bite.
Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
Positive – We’re highly motivated, optimistic, courageous, and we inspire each other to be better.
Resilient – We’re persistent in the face of setbacks, quick to adapt, learn and move forward.
Collaborative – We gain strength from operating as one pladis, winning and succeeding together.
Best mix of ingredients
pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.
We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidates to be considered for this vacancy, you must have agreed to, and signed, our terms of business. We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.
About Us
pladis is one of the world’s fastest growing snacking companies and home to much-loved brands including McVitie’s, GODIVA, and Ülker. pladis also owns regional brands Jacob’s, Go Ahead, Flipz, Turtles, BN, Verkade, and many more products across sweet and savoury biscuits, wafer, cake, and chocolate.
Formed in 2016, pladis is the proud steward of over 300 years of family baking and confectionery experience. The expertise of our 16,000-strong global workforce spans 27 bakeries across 11 countries and is united by our purpose: to ‘bring happiness with every bite’.
As a responsible business delivering the highest quality products and exceptional service, pladis’ products have the potential to reach more than four billion people across the world.
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