OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join the Close Brothers Motor Finance Team where your role as a Field Agent is to assist with the recovery of loans and the assets associated to them in the Southwest of the country. This role is primarily field-based, although some telephone collections will be required. A small proportion of the appointments may be pre-arranged by the Collections team where a customer asks for assistance in resolving their current situation. RESPONSIBILITIES Locate and recover assets in a compliant manner. Work effectively alongside external recovery agents to supervise the repossession of motor vehicles. Assisting Asset Recovery Agents where required. Carry out tracing activity. Assist the Collections team with visits as required. Manage caseload and territory management to achieve KPI targets as set by the Collections Manager. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE: Excellent interpersonal skills. Experience of face-to-face negotiating. Good geographical knowledge within Ireland. Experience tracing and locating individuals and/or motor assets. Self-motivated and target driven. Strong numeric and literacy skills. Experienced with using basic IT and have good understanding of it. Minimum competency APA or APP qualifications. Possess a full clean drivers licence IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU ARE/HAVE: Knowledgeble of the various types of motor and commercial credit agreements and lease agreements. Familiar with the Irish legal process post-collections. Compliance and data protection knowledgeble Experienced in the collections industry. Experienced in the motor industry. We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits:https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group LI-TM1 LI-HYBRID