Job summary An existing opportunity has arisen to join Central Crisis Response team. Working as part of a multidisciplinary team and working across the primary, secondary and social care in Manchester, the post holder will be responsible for supporting the Crisis Response Team to deliver urgent health care to people in crisis and at risk of hospitalisation, or who require a timely discharge and support from a more intensive level of care, such as an intermediate care environment. The Crisis Response Team will also receive direct referrals from NWAS (North West Ambulance Service) as well as from Acute and Primary Care, and Community referrals. Main duties of the job You will work in the Community based Crisis Response Team (part of Manchester Community Response) assisting registered professionals (Advanced Clinical Practitioners, Physiotherapists, Occupational Therapists, Nurses, Pharmacists and Social Workers). Working as part of a multidisciplinary team and working across the primary, secondary and social care in Manchester, the post holder will be responsible for supporting the Crisis Response Team to deliver urgent health care to people in crisis and at risk of hospitalisation, or who require a timely discharge and support from a more intensive level of care, such as an intermediate care environment. The Crisis Response Team will also receive direct referrals from NWAS (North West Ambulance Service) as well as from Acute and Primary Care, and Community referrals. About us MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary. We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together. Date posted 11 April 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per Annum, Pro Rata Contract Permanent Working pattern Full-time Reference number 349-LCO-7104318 Job locations Central Crisis Response - Gorton Hub Gorton Hub, 27 Garratt Way, M18 8HE. Manchester M188HE Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcingmft.nhs.uk. Were looking forward to hearing from you Person Specification Education/ Qualifacations Essential Foundation Degree in Health and Social Care Desirable NVQ level 3 in Care - Health related qualification - IT qualification or recent in-service training Experience. Essential Experience of working within a community team - Current or prior experience of working in health, therapy and/or social care setting Desirable Experience of working within rehabilitation/district nursing - Experience of working with adults with complex needs - Experience of working with people with chronic/ progressive disease - Experience of working with people/families and carers who may be distressed, depressed or aggressive Knowledge and Skills Essential Excellent organisational skills - Communication and interpersonal skills - Ability to work on own initiative and prioritise workload - Understanding of evidence-based practice and up to date knowledge of relevant literature Desirable Ability to motivate and enable individuals - Demonstrate a knowledge of national guidelines influencing the care of older people - Experience of vena puncture or willingness to undertake appropriate training. Personal Attributes Essential Flexibility - Good team worker - Enthusiastic and self-motivated Person Specification Education/ Qualifacations Essential Foundation Degree in Health and Social Care Desirable NVQ level 3 in Care - Health related qualification - IT qualification or recent in-service training Experience. Essential Experience of working within a community team - Current or prior experience of working in health, therapy and/or social care setting Desirable Experience of working within rehabilitation/district nursing - Experience of working with adults with complex needs - Experience of working with people with chronic/ progressive disease - Experience of working with people/families and carers who may be distressed, depressed or aggressive Knowledge and Skills Essential Excellent organisational skills - Communication and interpersonal skills - Ability to work on own initiative and prioritise workload - Understanding of evidence-based practice and up to date knowledge of relevant literature Desirable Ability to motivate and enable individuals - Demonstrate a knowledge of national guidelines influencing the care of older people - Experience of vena puncture or willingness to undertake appropriate training. Personal Attributes Essential Flexibility - Good team worker - Enthusiastic and self-motivated Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Manchester University NHS Foundation Trust Address Central Crisis Response - Gorton Hub Gorton Hub, 27 Garratt Way, M18 8HE. Manchester M188HE Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)